1/5
posted Jul-07-2009
I absolutely agree with the many complaints I have just read about this company. A friend mentioned them as having good prices on digital cameras. I called (long waits and disconnects) and finally got through. I wanted to order directly from the company rather that online. The salesman told me I would have to do the order online, but I could call back to confirm that the order went through. So I ordered the camera online (price was $89 with $9.99 for shipping per the shopping cart print out). When I called back the salesman told me the order went through and asked if I needed a battery. I was surprised that it didn't come with a battery and told him there was nothing on the site about a battery being extra. He restated that no battery came with the camera and it was $60 more for that. Since it was a gift and I needed it soon and I wasn't familiar with prices, I told him to go ahead and include the battery. He tried to sell me some other stuff, but I told him no. He said he would put a rush on order for free since I had a hard time getting through earlier. The camera came via UPS about a week later (obviously no rush order was done). Since then I have discovered the $60 battery is available in most stores for about $19 and is on sale at some stores for $14. So this company definitely did a bait and switch with the cheap price for the camera and an exorbitant price for the battery. Also there was a discrepancy between the final amount I was charged and the total I was given on the phone. Total on phone per salesman was $169.62. Total without tax should have been $158.99 ($89 camera + $9.99 shipping + $60 battery = $158.99). The difference might be tax but the invoice in the box with the camera showed a bundle package for $169.62 plus $9.99 for a total charge of $179.61. So it looks like they double charged me for shipping too! Absolute scumbags! I will never buy from them again and I will tell as many people as I can about their disreputable practices!
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![Share](javascript:share_rating({"review_body":"I absolutely agree with the many complaints I have just read about this company. A friend mentioned them as having good prices on digital cameras. I called (long waits and disconnects) and finally got through. I wanted to order directly from the company rather that online. The salesman told me I would have to do the order online, but I could call back to confirm that the order went through. So I ordered the camera online (price was $89 with $9.99 for shipping per the shopping cart print out). When I called back the salesman told me the order went through and asked if I needed a battery. I was surprised that it didn\u0027t come with a battery and told him there was nothing on the site about a battery being extra. He restated that no battery came with the camera and it was $60 more for that. Since it was a gift and I needed it soon and I wasn\u0027t familiar with prices, I told him to go ahead and include the battery. He tried to sell me some other stuff, but I told him no. He said he would put a rush on order for free since I had a hard time getting through earlier. The camera came via UPS about a week later (obviously no rush order was done). Since then I have discovered the $60 battery is available in most stores for about $19 and is on sale at some stores for $14. So this company definitely did a bait and switch with the cheap price for the camera and an exorbitant price for the battery. Also there was a discrepancy between the final amount I was charged and the total I was given on the phone. Total on phone per salesman was $169.62. Total without tax should have been $158.99 ($89 camera + $9.99 shipping + $60 battery = $158.99). The difference might be tax but the invoice in the box with the camera showed a bundle package for $169.62 plus $9.99 for a total charge of $179.61. So it looks like they double charged me for shipping too! Absolute scumbags! I will never buy from them again and I will tell as many people as I can about their disreputable practices!","link":"http:\/\/www.resellerratings.com\/store\/On_Time_Digital\/comment\/479651#comment479651","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/On_Time_Digital.jpg","store_name":"On Time Digital","username":"TeaPot","rating":"1"}, "single");){kind=link}