1/5

posted Jun-18-2004

AVOID them like the plague!!!!
Before I prdered, I called and checked stock and was told that the product was available. I called back a few days later to check the status and was told that it would ship that day. I called back a week later and was told that they're out of stock and it will take 5-6 weeks, although I was already charged. I also have one of thier "enhanced 9800 pro" cards clacked at 425/740 and it was clocked much lower then what they claim. I was told that some clock to that, some don't..........if they're going to advertise something, it should at least meet those specs. I also found out through some research that it isn’t even a pro, it’s a standard 9800 modded to pass as one. I RMA'd it and they didn't touch it for several days till I called to check status. I called back a few days after that and was told that they’re not going to do anything about it, it’s my problem. THE WORST customer service EVER!!!!

Edit: I received it on Friday, June 25th and the box was smashed on one side and the card was broken. It didn't look like it was packed very well, wrapped in a plastic (not a non-static bag) and wrapped with tape and thrown in a box half-filled with styrofoam peanuts.
I called UPS and filed a claim. They picked it up and I was told that the claim would be handled with the shipper, in this case, OC System. I have a bad feeling that I'm going to loose the $396.00 I paid for the card. I trust them about as far as I can throw them.............

I filed a claim with the BBB and for Internet fraud.

How can companies treat people like this?


I received it on Friday, June 25th and the box was smashed on one side and
the card was broken right down the middle. It was a different card then I
sent to them, this one was a 9800 Pro card, although the card and
heatsink/fan were broken.It didn't look like it was packed very well to me,
it wrapped in a plastic (not a non-static bag) and wrapped with tape and
thrown in a box half-filled with styrofoam peanuts. I called UPS and filed a
claim. They picked it up and I was told that the claim would be handled with
the shipper, in this case, OC System. I am concerned with what happens next.

I finally recieved (After several calls) my credit. It was $84.80 less then I paid for it. It's even $23.80 less then the same part sells for on thier site.

CROOKS!!!!

This review was modified by TBKona on August 11 2004 03:34:44 PM

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5/5

posted Jun-28-2004

I ordered an Athlon 64 3200+ and a Gigabyte GA-K8NS Pro motherboard. The order process went ok and I received my order. I had to RMA the board because of a defective LAN chip and received prompt service.

This review was modified by TBKona on July 22 2004 06:10:35 PM

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5/5

posted Jul-12-2004

I ordered a Gigabyte Radeon X800 Pro VIVO and received it in less then a week.
The price was right and the service was great! The card was packed very well and shipped quickly.

This review was modified by TBKona on July 22 2004 06:09:09 PM

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1/5

posted Jun-18-2004

AVOID them like the plague!!!!
Before I prdered, I called and checked stock and was told that the product was available. I called back a few days later to check the status and was told that it would ship that day. I called back a week later and was told that they're out of stock and it will take 5-6 weeks, although I was already charged. I also have one of thier "enhanced 9800 pro" cards clacked at 425/740 and it was clocked much lower then what they claim. I was told that some clock to that, some don't..........if they're going to advertise something, it should at least meet those specs. I also found out through some research that it isn’t even a pro, it’s a standard 9800 modded to pass as one. I RMA'd it and they didn't touch it for several days till I called to check status. I called back a few days after that and was told that they’re not going to do anything about it, it’s my problem. THE WORST customer service EVER!!!!

Edit: I received it on Friday, June 25th and the box was smashed on one side and the card was broken. It didn't look like it was packed very well, wrapped in a plastic (not a non-static bag) and wrapped with tape and thrown in a box half-filled with styrofoam peanuts.
I called UPS and filed a claim. They picked it up and I was told that the claim would be handled with the shipper, in this case, OC System. I have a bad feeling that I'm going to loose the $396.00 I paid for the card. I trust them about as far as I can throw them.............

I filed a claim with the BBB and for Internet fraud.

How can companies treat people like this?


I received it on Friday, June 25th and the box was smashed on one side and
the card was broken right down the middle. It was a different card then I
sent to them, this one was a 9800 Pro card, although the card and
heatsink/fan were broken.It didn't look like it was packed very well to me,
it wrapped in a plastic (not a non-static bag) and wrapped with tape and
thrown in a box half-filled with styrofoam peanuts. I called UPS and filed a
claim. They picked it up and I was told that the claim would be handled with
the shipper, in this case, OC System. I am concerned with what happens next.

I finally recieved (After several calls) my credit. It was $84.80 less then I paid for it. It's even $23.80 less then the same part sells for on thier site.

CROOKS!!!!

This review was modified by TBKona on August 11 2004 03:34:44 PM

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5/5

posted Jun-28-2004

I ordered an Athlon 64 3200+ and a Gigabyte GA-K8NS Pro motherboard. The order process went ok and I received my order. I had to RMA the board because of a defective LAN chip and received prompt service.

This review was modified by TBKona on July 22 2004 06:10:35 PM

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Is this review?… Helpful Cool Share

5/5

posted Jul-12-2004

I ordered a Gigabyte Radeon X800 Pro VIVO and received it in less then a week.
The price was right and the service was great! The card was packed very well and shipped quickly.

This review was modified by TBKona on July 22 2004 06:09:09 PM

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1/5

posted Jun-18-2004

AVOID them like the plague!!!!
Before I prdered, I called and checked stock and was told that the product was available. I called back a few days later to check the status and was told that it would ship that day. I called back a week later and was told that they're out of stock and it will take 5-6 weeks, although I was already charged. I also have one of thier "enhanced 9800 pro" cards clacked at 425/740 and it was clocked much lower then what they claim. I was told that some clock to that, some don't..........if they're going to advertise something, it should at least meet those specs. I also found out through some research that it isn’t even a pro, it’s a standard 9800 modded to pass as one. I RMA'd it and they didn't touch it for several days till I called to check status. I called back a few days after that and was told that they’re not going to do anything about it, it’s my problem. THE WORST customer service EVER!!!!

Edit: I received it on Friday, June 25th and the box was smashed on one side and the card was broken. It didn't look like it was packed very well, wrapped in a plastic (not a non-static bag) and wrapped with tape and thrown in a box half-filled with styrofoam peanuts.
I called UPS and filed a claim. They picked it up and I was told that the claim would be handled with the shipper, in this case, OC System. I have a bad feeling that I'm going to loose the $396.00 I paid for the card. I trust them about as far as I can throw them.............

I filed a claim with the BBB and for Internet fraud.

How can companies treat people like this?


I received it on Friday, June 25th and the box was smashed on one side and
the card was broken right down the middle. It was a different card then I
sent to them, this one was a 9800 Pro card, although the card and
heatsink/fan were broken.It didn't look like it was packed very well to me,
it wrapped in a plastic (not a non-static bag) and wrapped with tape and
thrown in a box half-filled with styrofoam peanuts. I called UPS and filed a
claim. They picked it up and I was told that the claim would be handled with
the shipper, in this case, OC System. I am concerned with what happens next.

I finally recieved (After several calls) my credit. It was $84.80 less then I paid for it. It's even $23.80 less then the same part sells for on thier site.

CROOKS!!!!

This review was modified by TBKona on August 11 2004 03:34:44 PM

comment on review | report?

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5/5

posted Jun-28-2004

I ordered an Athlon 64 3200+ and a Gigabyte GA-K8NS Pro motherboard. The order process went ok and I received my order. I had to RMA the board because of a defective LAN chip and received prompt service.

This review was modified by TBKona on July 22 2004 06:10:35 PM

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Jul-12-2004

I ordered a Gigabyte Radeon X800 Pro VIVO and received it in less then a week.
The price was right and the service was great! The card was packed very well and shipped quickly.

This review was modified by TBKona on July 22 2004 06:09:09 PM

comment on review | report?

Is this review?… Helpful Cool Share

1/5

posted Jun-18-2004

AVOID them like the plague!!!!
Before I prdered, I called and checked stock and was told that the product was available. I called back a few days later to check the status and was told that it would ship that day. I called back a week later and was told that they're out of stock and it will take 5-6 weeks, although I was already charged. I also have one of thier "enhanced 9800 pro" cards clacked at 425/740 and it was clocked much lower then what they claim. I was told that some clock to that, some don't..........if they're going to advertise something, it should at least meet those specs. I also found out through some research that it isn’t even a pro, it’s a standard 9800 modded to pass as one. I RMA'd it and they didn't touch it for several days till I called to check status. I called back a few days after that and was told that they’re not going to do anything about it, it’s my problem. THE WORST customer service EVER!!!!

Edit: I received it on Friday, June 25th and the box was smashed on one side and the card was broken. It didn't look like it was packed very well, wrapped in a plastic (not a non-static bag) and wrapped with tape and thrown in a box half-filled with styrofoam peanuts.
I called UPS and filed a claim. They picked it up and I was told that the claim would be handled with the shipper, in this case, OC System. I have a bad feeling that I'm going to loose the $396.00 I paid for the card. I trust them about as far as I can throw them.............

I filed a claim with the BBB and for Internet fraud.

How can companies treat people like this?


I received it on Friday, June 25th and the box was smashed on one side and
the card was broken right down the middle. It was a different card then I
sent to them, this one was a 9800 Pro card, although the card and
heatsink/fan were broken.It didn't look like it was packed very well to me,
it wrapped in a plastic (not a non-static bag) and wrapped with tape and
thrown in a box half-filled with styrofoam peanuts. I called UPS and filed a
claim. They picked it up and I was told that the claim would be handled with
the shipper, in this case, OC System. I am concerned with what happens next.

I finally recieved (After several calls) my credit. It was $84.80 less then I paid for it. It's even $23.80 less then the same part sells for on thier site.

CROOKS!!!!

This review was modified by TBKona on August 11 2004 03:34:44 PM

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Jun-28-2004

I ordered an Athlon 64 3200+ and a Gigabyte GA-K8NS Pro motherboard. The order process went ok and I received my order. I had to RMA the board because of a defective LAN chip and received prompt service.

This review was modified by TBKona on July 22 2004 06:10:35 PM

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Jul-12-2004

I ordered a Gigabyte Radeon X800 Pro VIVO and received it in less then a week.
The price was right and the service was great! The card was packed very well and shipped quickly.

This review was modified by TBKona on July 22 2004 06:09:09 PM

comment on review | report?

Is this review?… Helpful Cool Share