1/5

posted Aug-11-2008
I ordered a Rebel XTi body (and nothing else) at an incredible price from these guys. I did do a cursory look into this company (though no on resellerratings.com) and they were highly rated on a couple of websites.
After I ordered I decided to do a little more research, as the order confirmation didn't include any details on what I ordered! I found that these guys are actually low rated on most of the ratings websites!
The one thing I noticed on the ratings sites that these guys got high ratings on is that none of the reviews are available to look at. On any website that rates them low, you can read the reviews and see what people are actually saying. Moral of that story was, find a reputable ratings site and bookmark them (for me resellerratings.com fits that bill), and check before you buy!!
I had ordered on a weekend and was on pins and needles after reading the horror stories from their previous victims... err customers. But come Monday morning I got an email that said they were out of stock and no more are due in for 7 or 8 weeks and that the order was canceled. What a relief!
I did cancel that credit card though, and the authorization they had on the credit card from when I placed my order has finally dropped off (they could still charge that authorization despite the CC cancellation because it was made before the card was canceled). It was a debit card so any monkey business would have screwed me over pretty bad.
I'm usually pretty anal about purchasing on the Internet and let my guard down this time. Luckily it wasn't a disaster. What I learned from this is that Internet scammers have become more sophisticated and they now run websites that misrepresent their customer ratings in an attempt to attract new customers. You need to select one or two reliable ratings websites with which to cross check the company's reliability.
Second thing I learned was to use single-use secure cards for online transactions with vendors you've never bought from before. I started doing this thru Pay-Pal, via their plug-in. I'm sure that there are other ways to do this as well though. A single-use secure card will limit the potential damage if something goes wrong and is much easier to cancel if the need arises.
Third thing I learned was if it's too good to be true then you have to take that extra effort needed to verify it and not get greedy hoping for a good deal. Being lax could cost you a LOT more than a few minutes of due diligence!
Needless to say, I will never place an order with Shop Digital Direct again. On top of the blatant misrepresentation of customer satisfaction and the lack of order details on the confirmation email, they did exactly what other reviewers said they would do in handling my order. They were true to form of a predatory company with little to no scruples.

This review was modified by
StressLess on August 11 2008 06:10:02 PM