5/5

posted Jul-14-2006

I purchased a Samsung 204B 20.1" LCD monitor from PCCOnnection at around 10:30 pm pacific time on Thursday, July 13, 2006. I selected the free ground shipping option and expected that I would receive the item within around 5 business days.

This morning (the day after my order, Friday, July 14, 2006) my doorbell rang at 9:50 am. Much to my immense surprise, DHL was standing in front of my door with the monitor that I ordered less than 12 hours prior!

I absolutely cannot believe how incredibly fast shipping was. I have never received anything this quickly when ordered so late in the evening, even from places from whom I have requested overnight shipping. This is my first order from PC Connection and most certainly will NOT be my last. Not only was delivery lightning fast, the price was just right.

Kudos!

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5/5

posted Dec-02-2005

I purchased a Canon Digital Rebel dSLR from Digital E-Tailer after seeing mostly favorable reviews on PriceGrabber. After purchasing I decided to check out ResellerRatings and got a little bit worried about what I saw, but the order had already been place.

Sure enough, the day after I placed my order I received an e-mail from Digital E-Tailer asking that I call them immediately rearding my order. I called them all fired up and ready for a confrontation regarding accesories, warranties, etc. I entered the extension provided in the e-mail and within 30 seconds was connected to a salesperson.

Much to my surprise, the person on the other end simply said that my order had been processed and would ship out that day. He also told me that I would receive an email containing a tracking number as soon as it became available.

That was it. No attempt to upsell, no pressure to buy a warranty. I was a little confused as to why it was necessary for me to call just for him to tell me that my order had been processed, but nonetheless I was very relieved to not have to deal with refusing accessories and potentially being told that the item was suddenly out of stock.

Just as promised I received a FedEx tracking number that afternoon, and--much to my delight--I received the camera first thing this morning. I have played with it for a couple hours and so far it seems to work perfectly, was brand new and in original packaging.

I would certainly buy from this company again as I saved $250 over BestBuy on the exact same item.

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