3/5

posted Apr-01-2011

We recently bought a Yamaha YDP-181 from them. Online experience was good, nice website, good package deal where in they added a Light, Headset and Song book for a $ 1 more than the price of the instrument. Shipped though DBSchenker - basically said free but beware - free is just to drop a 200lbs box on the end of your driveway, so we opted for the enhanced Delivery - $40 charge for them to drop it inside the house - basic ground level with no steps etc. Box came in good condition, within 4 days - great communication on the status of the package. But the shipper sent only one guy (medium to light built) to haul the boxes and he is at the door step expecting you to give him a hand to lift this huge box. Threw my back out helping this person. This is unacceptable - to charge extra to drop it off inside the house and send one person "team" to do the job.

Be careful look elsewhere at Amazon for a store with a better shipper.

This review was modified by Sriram on April 02 2011 07:25:45 AM

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