1/5

posted Jan-19-2003

WOO HOO!!! FINALLY THIS COMPANY IS GONE! IT COULDN'T HAVE HAPPENED TO A BUNCH OF WORSE PEOPLE. THESE PEOPLE WERE THE BIGGEST BASTARDS ON THE FACE OF THE EARTH AND I HOPE EVERY ONE OF THEM ROTS IN HELL. 2/14/04

This company is the most ridiculous bunch of theives I have ever met.

HOW they got such a high rating is beyond me. I wouldn't give them another penny if I was on my death bed.

Anyway, I filed a complaint with the Better Business Bureau and to my surprise (and hopefully other userrs here), their phone number was listed! I have no idea if it is correct, since today is Sunday. But you know, first thing Monday morning, they will be getting a LOT of angry calls... Hopefully...

So in a nutshell, I order 11 DVD's, got 2, got a refund for 2, and they now say "since I never got a tracking number (oh now it's MY fault they stink), they won't answer any of my emails anymore.

To make things worse, 7 of the DVD's I didn't get charged for until 2 months later and I just happened to not have enough money in my account and I got banged for $26.00 each in over draft fees for 7 DVD's. Those sure were the most expensive DVD's I never got.

I hate that company, was a VERy long time customer until they went bankrupt and changed management. Wish I knew that befere I reordered...

Here's the BBB link:

http://www.labbb.org/scripts/cgiip.exe/WService=wsbroker1/C%3A/Inetpub/wwwroot/SouthlandReport/default.htm?hCompID=13063927&hAKAID=6&hAddrID=2

If that doesn't work for you, here's the important info from that link:

DVD Express
5890 West Jefferson Blvd.
Los Angeles CA 90016

Phone: (310) 202-7646
Fax: (310) 202-6734
EMail: Not Available
Web Address: http://www.dvdexpress.com

Business Started: 01/01/97
File Open Date: 11/07/96
Last Report Date: 01/09/03
Principal Contact: Brian Carlson

Bureau ID: 13063927

I really hope that phone number works! Good luck to all!

This review was modified by SpielbergRules on February 14 2004 11:24:42 AM

comment on review | report?

Is this review?… Helpful Cool Share