1/5
posted Feb-21-2008
Stay as far away from this company as you can. They are Scammers! Flat out lies seem to be what they make a living with.
I bought a Canon 70-200mm 2.8L IS USM which was quoted at a price of $1100. When I got the call to confirm the sales person started talking about a Metal Mount instead of a plastic Mount (there is no such thing as a plastic Mount) and the Tripod ring and out of nowhere my bill was over 2K. I had him break down the cost and he had added a filter for $349. I told him I do not want that filter and he took it out, finally, after first snapping at me how I "need" it and how he cant give me the hood and carrying case then that he promised before.
I called back later to speak with a supervisor about this persons attitude and the "supervisor" told me he appologizes and actions will be taken .. blabla
Next day I did receive my lens, come to find out that the hood and the carrying case are included after all, and I bet, if I hadnt "bought" the mount and ring, that would have been part of the package anyway.
But they had only refunded $229 for the filters and not $349 as he said was what he originally charged for them. Also there was only a 1 year warranty when I had purchased a "5 year warranty for the price of a 3 year warranty)
I called back to clarify this, speaking to the supervisor again. The "supervisor" argued with me, stating that I would have gotten a special price on the filters and thats why they only refunded that price.... (no mister, you had charged me $349, not $229) and talked about how it changed my package into a retail package with 1 year warranty. That was NOT what I was told. I was told I bought a 5 year warranty. He asked who I talked to and I told him and his reply "yes, that was me and I am the supervisor too"
Oh really? And yesterday you tell me "actions will be taken with that salesperson" when it was the same person all along pretending to be someone else??
He finally snapped that he will send me a 5 year warranty to get rid of me. No refund of the difference between the refunded $229 and charged $349.
Do NOT buy there, no matter how great the deal looks. You end up paying at least the same as from a well known store, or even more but you have to deal with liars and scammers.
I will be doing my research on what can be done against this company since obviously I am not the first to be treated that way. I had originally found good reviews but those must have been faked too, through their site as when you do a search now, all you find is negative.
60,022 stores
1,906,858 reviews
Over 250,000 shoppers online now
Total Reviews
Homepage
Last visit
posted Mar-14-2008 
This review was modified by 
![Share](javascript:share_rating({"review_body":"Well, I guess my experience isnt all good but really also isnt all bad. <br><br>After I ordered, the sales person \u0022Chris\u0022 called me to confirm my order. He was VERY nice on the phone, did offer me other products but didnt push it or changed his attitude when I declined. I was very pleased about that. <br><br>After I ordered I found out about this site (I had simultaneously ordered from Sonic Camera too) and the reviews really freaked me out. However since the contact so far had been extremely friendly, I decided to wait it out. <br><br>To make a long story short.. I had to call several times when the product wasnt delivered. I never had a problem getting through and everyone I talked to was always friendly. <br><br>After 3 weeks of waiting and now really getting worried I called again and the customer service rep called the warehouse while I was on hold and then told me that something on the part was broken and they refunded my money. He said they will call back when its back in stock to find out if I was still interested in purchasing it again. I asked why I wasnt notified of this and he responded that they didnt know either until he just called the warehouse. <br><br>I was a bit skeptical but 2 days later (this morning) the full refund showed on my account. <br><br>So while I wasted a lot of time, I do not have anything negative to say about the customer service and I did get my money back.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Best_Price_Cameras_6\/review\/367893#comment367893","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Best_Price_Cameras_6.jpg","store_name":"Best Price Cameras (enterprisephoto.com, infinitiphoto.com, jandkcameras.com)","username":"Song4themoon","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Stay as far away from this company as you can. They are Scammers! Flat out lies seem to be what they make a living with. <br><br>I bought a Canon 70-200mm 2.8L IS USM which was quoted at a price of $1100. When I got the call to confirm the sales person started talking about a Metal Mount instead of a plastic Mount (there is no such thing as a plastic Mount) and the Tripod ring and out of nowhere my bill was over 2K. I had him break down the cost and he had added a filter for $349. I told him I do not want that filter and he took it out, finally, after first snapping at me how I \u0022need\u0022 it and how he cant give me the hood and carrying case then that he promised before. <br><br>I called back later to speak with a supervisor about this persons attitude and the \u0022supervisor\u0022 told me he appologizes and actions will be taken .. blabla<br><br>Next day I did receive my lens, come to find out that the hood and the carrying case are included after all, and I bet, if I hadnt \u0022bought\u0022 the mount and ring, that would have been part of the package anyway. <br><br>But they had only refunded $229 for the filters and not $349 as he said was what he originally charged for them. Also there was only a 1 year warranty when I had purchased a \u00225 year warranty for the price of a 3 year warranty)<br><br>I called back to clarify this, speaking to the supervisor again. The \u0022supervisor\u0022 argued with me, stating that I would have gotten a special price on the filters and thats why they only refunded that price.... (no mister, you had charged me $349, not $229) and talked about how it changed my package into a retail package with 1 year warranty. That was NOT what I was told. I was told I bought a 5 year warranty. He asked who I talked to and I told him and his reply \u0022yes, that was me and I am the supervisor too\u0022 <br><br>Oh really? And yesterday you tell me \u0022actions will be taken with that salesperson\u0022 when it was the same person all along pretending to be someone else??<br><br>He finally snapped that he will send me a 5 year warranty to get rid of me. No refund of the difference between the refunded $229 and charged $349. <br><br>Do NOT buy there, no matter how great the deal looks. You end up paying at least the same as from a well known store, or even more but you have to deal with liars and scammers. <br><br>I will be doing my research on what can be done against this company since obviously I am not the first to be treated that way. I had originally found good reviews but those must have been faked too, through their site as when you do a search now, all you find is negative. ","link":"http:\/\/www.resellerratings.com\/store\/Sonic_Cameras\/review\/363734#comment363734","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sonic_Cameras.jpg","store_name":"Sonic Cameras","username":"Song4themoon","rating":"1"}, "single");){kind=link}