5/5

posted Aug-17-2012

FrozenCPU far exceeded my expectations upon receiving my delivery. My order was processed smoothly on their site, and surprisingly it arrived much sooner than I expected. My only complaint is that they should offer a discount code that can be used for a future purchase. Their site like many others I've gone to has a box for entering a code, but I have yet to come across one that after you make a purchase, will send a code to you that can be used toward a future purchase.

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5/5

posted Feb-21-2011

Due to experiencing bad service from a customer service representative on my order, I had come to the conclusion that I would no longer do business with Directron. But shortly after my phone conversation with a bad sales associate, I received a call from Marcos who took the time and went out of his way to solve my problem with my order. This gentlemen made sure that what I needed was in stock and took it upon himself to make sure I received the appropriate item. He showed me that even though I was one out of a multitude of customers that Directron has, I was still important enough to receive good service. Because of his courtesy, diligence and actions he's confirmed my confidence in the quality of service that can be expected from doing business with Directron.

This review was modified by SirOnyx on March 06 2011 06:11:01 PM

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