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36,420 stores1,203,884 reviews 6056 shoppers online now
 Total Reviews | 1 |
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 Member Since | 23-Jan-12 |
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posted Jan-23-2012 
![Share](javascript:share_rating({"review_body":"I bought a tablet for my son for Christmas, didn\u0027t think because it was brand new I needed to take it out of the box and use it because again it was brand new!! Well my son got a piece of crap for Christmas. It died if you unplugged it, the screen has lines going down the front of it. I tried for 3 weeks emailing this company by the time I received an email back if had been 6 weeks which defiantly isn\u0027t in their 15 day return policy. They were so uncaring like with today\u0027s economy people just have money to throw away. I will post on every blog, facebook page, youtube video, twitter about how this company cuts very close to the truth about the items the sell. BTW this was my second purchase in a little over a year. I\u0027m a fool but you don\u0027t have to be. <br><br>BUYER BEWARE!! Do not use REDTAG either!!<br><br>They don\u0027t deserve one star!<br><br>Sincerely, <br>Sherri Brunelle","link":"http:\/\/www.resellerratings.com\/store\/UBid\/comment\/1186955#comment1186955","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/UBid.jpg","store_name":"UBid","username":"SherriBrunelle","rating":"1"}, "single");){kind=link}
“Hello, we received a post on our Facebook Page from Ms. Brunelle and we responded immediately by extending our apologies that the product from our seller wasn't working correctly and told her a uBid Customer Care team member would be reaching out to her immediately to help solve the issue. uBid Customer Care team member Jessica reached out to Ms. Brunelle with Full Return Authorization information #605432 for her order #314709. We didn't hear back from Ms. Brunelle on that communication and therefore we sent another communication to her email on file from our Customer Care Manager today, to confirm she had received the Return Authorization and to see if there was anything we could to to help get her the refund she was requesting. We await Ms. Brunelle's email back so we can finalize the return and refund. We apologize that the item wasn't working correctly and have brought this to our seller so we can ensure others don't have the same experience.”