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36,420 stores1,203,884 reviews 6056 shoppers online now
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| Member Since | 9-Jan-12 |
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posted Jan-09-2012 
![Share](javascript:share_rating({"review_body":"Purchased Samsung SGH-A187. There is a 30 day policy. On the 31st day, the audio part of the phone died. Doesn\u0027t ring, no alarm, it only vibrates. Not happy with this or the \u0022pay your own shipping\u0022 return policy. Recently, I found a company that sells used cell phones, has a 1 year, no questions asked, return policy and free return shipping. Tried them out and they stand behind what they say. So why would I use \u0027replaceyourcell\u0027 again? ","link":"http:\/\/www.resellerratings.com\/store\/ReplaceYourCell\/comment\/1133451#comment1133451","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ReplaceYourCell.jpg","store_name":"ReplaceYourCell","username":"Shargrove","rating":"2"}, "single");){kind=link}
“We were never contacted in regards to this customer's defective item. Even at the 31st day, we would have accepted the item back; we're not unreasonable. Also, we do offer up to a two year parts and labor warranty for purchase with our products.”