1/5

posted Nov-09-2011

I was looking to replace a circuit board for my dryer so that the laundry can resume. We have laundry at the house that was building up and an unhappy wife.

I have used partstore.com in the past and I do not remember anything negative about them and they were fairly priced.

So I ordered the board through partstore.com on 10/22/11. The part was easily found on the site and again at a fair price for it. The any vague part about the price was about a core fee. The price was $79.69 for the part but it states "core charge not included." It never gave me a core charge amount. So I did not know if they will add a fee or not for the core. It did not state.

Anyways, a couple days passed and I did not hear about the part being shipped or being processed completely so I called partstore.com and asked about it. I was informed that it can take up to 6 days to process the order. SIX days to process an order?

I checked another site I used before and they would ship it out on the same day I ordered as long as I ordered before a certain time and the price was a little bit better and the core fee was clearly marked.

On 10/25/11 I then called partstore.com again to cancel my order since I am able to get the part FASTER through a competitor. When I talked to the representative they stated that they would cancel my order but the part might ship out anyways because the order process was at the warehouse. They stated that if it does ship out, I would need to send it back. So I canceled the order.

I got an email confirming that I canceled the order. It stated in the email "We have received your request to cancel parts from order # 1..., as detailed below. We are processing this request and will send you an update within 3 business days."

It has has been past the 3 business days and I have not heard anything from partstore.com. I checked the site and it still shows my order being open.

I know I have used this site in the past but this last contact with them is raising doubt if I will use them again.

If you are not in a rush to get a part and you want it at a fair price, then this might be a place for you but then again there are issues...

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5/5

posted Oct-26-2011

Let me start off by stating don't waste you time with other sites, this is the best overall site.

My clothes dryer went out/broke on Saturday (10/22/11). I discovered what I needed was a "Dryness Control Board". The circuit board was bad, a burnt board. I looked around on internet and went to the three sites I have bought from in the past and I felt that they have treated me fairly.

This site, RepairClinic.com, was one of the three that I had previous experience with and they treated me well.

Well, I compared prices and I decided to go with another site that I had used prior. The price was fair and it seemed a little cheaper than that of RepairClinic.com. Well a couple days past and I had not heard from the other site so I called them and asked about the order. They told me it would take 5-6 days for the order to process and then they would ship.........I do not know about you, but my wife does not want to go to a laundry mat to do laundry. If she has to do laundry, she wants to do it in the comfort of her own home. Who are we kidding, if anyone will be going to the laundry mat, it would be ME, like I did last weekend.

So I went to RepairClinic.com and it states that the part will ship the same day your order if the part is in stock and it showed being in stock. I then discovered that I can FedEx it overnight for a cost of $27.

I canceled my order with the other site and ordered through RepairClinic.com as I should have done in the first place. In reality it would have been cheaper for me to order through RepairClinic.com in the first place, but since there was a core deposit at RepairClinic.com it showed more than the other site.

Anyway, I ordered the part from RepairClinic.com (which is in Canton Michigan) on 10/25/11, and watched it being shipped that same day (as promised) and I received it on 10/26/11. It worked as a charm and it was exactly what I needed. I then packaged the old part and shipped it to them for the core refund.

If I would have ordered through RepairClinic.com originally, and had regular shipping I would have gotten my part sooner (than the other site) and cheaper. It was my mistake and I take the blame for my bad first choice.

I am glad that RepairClinic.com was true to their promise that it will ship the same day you order. I can not complain concerning the shipping, FedEx overnight for $27. I think a fair price.

RepairClinic.com has pictures of parts, videos to help you replace parts (how to videos), they have live chat, and they have parts in stock. Everything you need.

This is not a glowing review for RepairClinic.com but a NEON review. Thank you RepairClinic.com you saved me a headache with the wife.

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5/5

posted Sep-20-2011

I read various forums and sites about how to repair your Tivo. The Tivo seems very basic, you have the hard drive, motherboard/circuit board, and the power supply.

I mean, I have built my own computer and upgraded others, how hard can it be. I have some knowledge. But when I could not find a definite answer to my problem, I remember about over 95% of the posts from various forums relating to Tivo that I read recommended Weaknees.com to repair the Tivo.

I went to Weaknees.com and paid for the "Flat Fee Repair Service" which was $149.00. So no matter what was wrong with the Tivo, it would not cost any additional money. They also ship the Tivo back to you from the $149 flat fee, so you do not pay extra for the shipment back.

I hate to just toss away money on a new hard drive, not to mention that I do not have the needed software to install on the new hard drive and maintain my lifetime subscription; a new motherboard, or a power supply. I did not know for sure what went bad and hate to replace parts that were good.

I sent the Tivo to Weaknees on 09/12/11 via UPS. They received it on 09/14/11. They then shipped it back on 09/16/11 and I received it on 09/20/11.

When I opened the box, there was a check list concerning my Tivo. It let me see that what passed and what did not pass. In my case, they replaced the power supply. I plugged the Tivo back its' "home" and it booted right up and everything worked like it should. I had no issues. My hard drive contained all my information I had on it before service, such as scheduled recordings "Season Passes", and my wireless network information. I did not have to reprogram anything.

A part of me stated that I could have saved some money and installed the power supply myself, but I did not know what was failing. Most of the forums claim it was the hard drive, but Weaknees.com fixed what was wrong without the guess work.

So I say thank you to Weaknees.com. It saves me from buying unneeded parts, buying a replacement Tivo, and the headaches of trial and error on discovering what was causing the issues with my Tivo.

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5/5

posted Aug-10-2011

I was looking for the best price I could get on "Culligan CW-F Sediment Filters - 10 Micron" 2 pack. The average price is $7-$8. I came across this site (acehardwareoutlet.com)and found a 2 pack for the price of $4.45, a savings of 36%-44%. AND if you you spend over $50, it is FREE shipping.

I used the "Live Chat" on the site to confirm that the price of $4.45 was for a two pack and not for each filter. The price was truly for a 2 pack as shown.

So I ordered 12 two packs, 6 years of filters for a total of $53.40. Where the price would have been $84-$96 not including shipping at other sites.

Granted, when I was researching this site of Ace Hardware Outlet, I was worried some due to the feedback of the site, but I figured that if the items were false or I did not get what I expected, I only lose $53.40; but if it was true, I would not have to worry about filters for the next 6 years and it would save me money.

I placed the order on 08/02/11 and it was shipped on 08/05/11. I received the package today on 08/10/11. I compared the packages of filters with one I bought from the store and it has the proper markings, labels, and appears to be the same.

This time, it appears that it worked out for me. I even suggested this deal to a friend who also has the need of these filters.

The company has a A- rating from the BBB. Here it is http://www.bbb.org/NYC/Business-Reviews/hardware-retail/ag-distributors-supplies-corp-in-brooklyn-ny-94135/

I would buy from again, at least on the filters for the great savings.

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5/5

posted Jun-21-2011

Iowa Popcorn and Concession, also known as iPAC, was referred to me through snappypopcorn.com as a "sister" company, since I lived in Arizona snappypopcorn.com suggest iPAC.

This site, iPAC, is about $2 more on on the same box of 24 of 10.6 oz. net weight Snap-Paks for 8 oz. popcorn popping machines than snappypopcorn.com. But the shipping is better on price on iPAC and I would save big money on shipping through iPAC on multiple items.

As an example, If I ordered two of the above mentioned item, shipping from snappypopcorn.com is about $40 (which is crazy since the total popcorn cost would be $32). Shipping from iPAC would have been $18.51.

So the shipping price is fair, and better than its "sister company". I ordered on 06/20/11 at 0738 hours, and I received the package on 06/21/11.

The price is a little higher than its "sister company", but it is still a fair price.

The communication is lacking. I ordered on 06/20/11 at 0738 hours. At 0740 hours, I got an email receipt with a link to check the status. I checked the status on 06/20/11 (later in the day) and 06/21/11 (morning time) and the status never changed and there was no entry when it came to an UPS tracking number. So I was surprised when UPS came on 06/21/11 with the package since the update did not show it being shipped or a tracking number.

But overall a good transaction.

This review was modified by Sgt David on June 21 2011 10:35:35 PM

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5/5

posted Feb-22-2011

Was looking for room darkening blinds and located this site. It had good prices from what I could tell at least on the item that I was looking at. Shipping price was only $4.95 for two blinds (approx 72x36) via FedEx. Not a whole lot of communication. I ordered one day, the next day was a confirmation, then about 10 days I received a shipping notice from FedEx and that it would be arriving the next day. Blinds.com did not send notice that it had shipped and when I checked the status the day prior it claimed that it had not yet shipped but through FedEx I could see that it did. No big deal. Got the blinds and installed them easily. The site has "how to install" videos make it easy for the customer.

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1/5

posted Nov-29-2010

I have used this site in the past and I do not remember having any major issues with them like I have this year. I have placed multiple orders with them this year and the items that they have "in stock" are not in stock and it takes forever for them to get in stock. I have had to cancel two orders with them in the last month due to them not having the items, or the items has been discontinued (but they still list the item as in stock.)
I tried to call them today to cancel an order and their phone lines are busy. I try to use their website to cancel the order but it is hanging up and then crashes.

This website/merchant has definitely gone down. I would recommend staying away from this site.

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5/5

posted Oct-21-2010

I was in need of a bake/heating element for a Maytag stove/oven and the two previous sites I have gone in the past either did not have it for my model or was priced a little high. I found this site and found it easy to use and the price was lower for the item than other sites, and the shipping was cheaper as well. The site claims that they will ship next day if ordered after 4pm Eastern time or it will ship same day if before 4pm. I ordered after 4pm and they did ship the next day, via FedEx. What I liked about this site, besides the lower price for the item, lower price for shipping, fast shipping, is that you can use PayPal to pay for your item.
The site contained diagrams of my model and I was able to locate what I needed really easy. Great site. It will be the one I use in the future and have recommended it to family and friends already.

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5/5

posted Oct-06-2010

Was trying to find a good price for some office supplies with low to no shipping costs. Found this website, it posted a good low price and the shipping was better then most if not all other sites. Even a bigger surprise that they shipped it UPS for such a low shipping price. I think I ordered on 10/04/10 and I received the package on 10/05/10. Very happily surprised.

This review was modified by Sgt David on October 06 2010 10:26:50 PM

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5/5

posted Apr-09-2010

This is my third order from this website/dealer. Maybe because I live in the west, the prices from this dealership (which is in New Jersey) are lower than any dealership around where I live. They are a GM car dealership, so they have the correct parts for my 1997 Z71 Pickup and 2003 Trailblazer and with good prices. I have not only ordered three times from them, but I have also asked questions in which they were able to answer. I find them to be a great resource for parts and questions. Thanks.

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