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The Reviews

All Customer Reviews (3)

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SonicElectronix

2/5

posted May-11-2005

i orderd a cd player for my car here. The price was the lowest around. I orderd on april 28th, and cancled on May 11th. My orders status was "processing" for the entire time. It did not say it was on backorder, it just said processing, and this is what it said for an order that is being processed on their site :
"If your order is processing for 4 or more business days (business days are Monday-Friday, excluding National Holidays), we encourage you to contact us by phone if you have yet to be contacted regarding a backorder. We generally process orders in 2 business days, but sometimes we have temporary backorders (around 7-14 days). When this occurs, we will notify you by phone (any eBay/third party customer will not be contacted by phone because your phone number is not included with the order). If the backorder is going to be longer than 7 days (1 business week), you will have the option to cancel the order. If the backorder is less than 7 days, it will be processed, and you will receive a tracking number within the 7 days."
They did not contact me to tell me my order was on backorder, and their site said the product was in stock. I e-mailed them asking to cancel, and they said i had to call them up. After waiting on hold for about 20 minutes they cancled my order. Im not sure how fast they would ship if they had the product, or how good their srevice is, but i do know they should tell me if what i ordered is out of stock instead of letting me wait 13 days without any notification. I am not satisfied with this site.

ATI Technologies

1/5

posted Dec-20-2004

I ordered a x800xt platinum edition from here since it was only $500. I intialy ordered it september 13th. It was out of stock, so i e-mailed asking when it would be in stock, they told me the LATEST date would be nov15h. But sometime in early nov, i found a coupon code, cancled my order,and reorderd with 10% off. An amazing deal, x800xt pe for $450. Nov 1th finaly rolls around... and NOTHING. I e-mail ask where it is at, they now tell me it will be here december 20th, today is december 20th, still not back. I cancled the order. LYING to your customers about when your product will be available is insanely irritating!

Newegg.com (USA)

5/5

posted Dec-20-2004

New Egg ships very fast. Their prices are low, but not *the lowest*. And there shipping prices are normaly very low, and my packages always arrive one day ealier than they say it would.( a pleasant suprise)