1/5
posted Dec-02-2008
STAY AWAY from this crooked company. I carefully researched the RAM I needed for my PC and found it at Partspc. The RAM was DOA, confirmed with a memory test. When I contacted PartsPC about it, they ignored the fact that it was bad RAM and told me I had purchased high density ram and my motherboard required low density. They offered to sell me working RAM for an extra $18, or charge me only $21 for restocking. This is my response to this nonsense:
"Thank you for responding. However, you have been given inaccurate information by your technical people. Being aware of high density compatibility issues, I ordered LOW DENSITY RAM. Check out my SKU 18416. And you guaranteed compatibility with ANY computer.
Please don't play me for a fool with BS about having advertised this SKU as high density. The ad is still there, stating LOW DENSITY. Read it and then send me working RAM without trying to scam more money out of me.
http://www.partspc.com/ProductDetails.asp?CatID=56&ProdID=18416
Or refund the full price I paid without skimming off "restocking" charges or whatever you call it. I am angry about this fraud and will pursue it to the end. Please do the right thing and avoid problems for both of us."
Why would they restock bad RAM? So they could sell it to the next sucker and scam another $21 out of him/her?
They also recommended some "heat spreaders" which I bought. They had a label saying using them would invalidate the RAM warranty. Then they tried to back out of their warranty on that basis even though I didn't use the spreaders and told them so on a number of occasions.
It wasn't until I involved the Attorney General's office and informed them I was pursuing action through PayPal and my credit card company that they began to take me seriously.
Ultimately they did refund my money. But they only responded to force. Unless you want to spend time and money fighting them, stay away. There are plenty of good online sellers. This is not one of them.
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![Share](javascript:share_rating({"review_body":"STAY AWAY from this crooked company. I carefully researched the RAM I needed for my PC and found it at Partspc. The RAM was DOA, confirmed with a memory test. When I contacted PartsPC about it, they ignored the fact that it was bad RAM and told me I had purchased high density ram and my motherboard required low density. They offered to sell me working RAM for an extra $18, or charge me only $21 for restocking. This is my response to this nonsense:<br>\u0022Thank you for responding. However, you have been given inaccurate information by your technical people. Being aware of high density compatibility issues, I ordered LOW DENSITY RAM. Check out my SKU 18416. And you guaranteed compatibility with ANY computer.<br>Please don\u0027t play me for a fool with BS about having advertised this SKU as high density. The ad is still there, stating LOW DENSITY. Read it and then send me working RAM without trying to scam more money out of me. <br> http:\/\/www.partspc.com\/ProductDetails.asp?CatID=56&ProdID=18416<br><br>Or refund the full price I paid without skimming off \u0022restocking\u0022 charges or whatever you call it. I am angry about this fraud and will pursue it to the end. Please do the right thing and avoid problems for both of us.\u0022<br><br>Why would they restock bad RAM? So they could sell it to the next sucker and scam another $21 out of him\/her? <br>They also recommended some \u0022heat spreaders\u0022 which I bought. They had a label saying using them would invalidate the RAM warranty. Then they tried to back out of their warranty on that basis even though I didn\u0027t use the spreaders and told them so on a number of occasions.<br>It wasn\u0027t until I involved the Attorney General\u0027s office and informed them I was pursuing action through PayPal and my credit card company that they began to take me seriously. <br>Ultimately they did refund my money. But they only responded to force. Unless you want to spend time and money fighting them, stay away. There are plenty of good online sellers. This is not one of them.","link":"http:\/\/www.resellerratings.com\/store\/PartsPC_9\/comment\/423128#comment423128","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PartsPC_9.jpg","store_name":"PartsPC","username":"Scammed-2","rating":"1"}, "single");){kind=link}
“We are sorry you had a very bad experience with us. Our customer service representative gave you the incorrect information. We have proceeded with a full refund and have sent you additional payment to your Paypal account to help cover some of the return shipping you incurred. Once again, we are sorry for our mistake.”