1/5

posted May-11-2006

Ordered a NEW digital camera, sent me a 'refurbished' one with the wrong accessories - then told me they wer yet to come. I returned the camera and cancelled my accessories that they had already screwed up and bought the camera as a graduation gift elsewhere. It took me forever to contact customer service. They were open maybe 3 hours a day 3 days a week. When I finally talked to the owner, he told me he was 'out driving his Porsche and didn't have time to deal with all the customers'. All in all besides a huge waste of time, it cost me $90 I never got back even though I disputed it with numbskulls at Amex - they wouldn't fully reimburse me. I hope that Brooklyn/Bronx company burns in eternal hell.

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