5/5

posted Apr-17-2008

AWESOME!!!!!!
NewEgg.com has been one of the MOST Pleasant Places I have shopped online in a VERY Long time
I ordered a Little over 1300.00 worth of items from them & had some small Complications during my shopping trips with them
and out of each time I Spoke to someone

ONLY 1 Person was very rude and not helpful - thats pretty good compared to other
companies

I enjoyed working with newegg and will be using them from now on for my shopping given that they have what im hunting for at the time -- aside from that One support person I have nothing bad to say - Even their RMA Process is Awesome

Highly Recommend Shopping with New Egg

comment on review | report?

Is this review?… Helpful Cool Share

1/5

posted Apr-17-2008

WORST COMPANY EVER

I ordered a PSP Faceplate from DotConsole (Bundled with a Free Desktop Stand)
and instead received a SIM CARD for unlocking an IPHONE that cost way more then the faceplate I ordered
AND I DONT OWN AN IPHONE!!!!

when I informed them of the mistake they told me I had no choice but to either ship it back to them at my cost!!

or keep it and get nothing else!!

so not only did I have to wait ages to get what I ordered I had to pay for shipping on 2 different items

& furthermore the face plate was Cracked When it arrived!!!!!!!

I ordered this plate to REPLACE my original because my original was cracked - so this didnt do me any good!!

You couldnt find their contact info either at the time -- I actually had to find his contact info from a Forum Post where another user gave them a BAD REVIEW -- thats how I got the main guys e-mail

after a lot of e-mails back and fourth it ended up with me sending it back to him at my own cost because he was unwilling to pay to ship it back - he basically told me if i wanted what i ordered I had to ship back the SIM CARD to get it!!!!!!

He also said that he would put a little something extra in the box in his last e-mail to me if I shipped the card back -- so I thought to myself this is sort of like paying me for the shipping (finally getting somewhere) So I shipped the sim card back & when I got my Package -- NOTHING WAS IN IT!!! -- it was Just the Simple Face Plate & Desktop Stand Which was bundled into the order (you got a free stand when ordering the face plate)

AND the faceplate was CRACKED!!!!!!!!! -- so I ordered basically a cracked plate to replace my cracked plate - never heard anything back from these people either so I am sure that since they got their card back and money they dont care!!!

needless to say this company is the worst & they dont give a crap about their customers - they just want the money
DO NOT ORDER FROM THEM!! -- BE SMART RESEARCH ALL COMPANIES ONLINE BEFORE ORDERING

comment on review | report?

Is this review?… Helpful Cool Share