1/5

posted Nov-23-2011

CAN ANYBODY GIVE ME E-MIAL TO ESCALATE MY CASE TO HIGHER MANAGEMENT PLEASE, LINKDELIGHT IS REALLY PLAYING WITH ME

here is one more mail ur customer care agent ruby says writing quotation mark as symbol and writing it as spelled is same when u write an address please read the below email either she is try to make me mad else she is mad. can u please give me address of ur higher management to escalate this came please
here is the email written by ur customer care Ruby

Re: Order Number:00024098

FROM:
Linkdelight.com
TO:
Saleem Shaikh
Message flagged Monday, November 28, 2011 7:10 AMMessage body
Dear Mohammed S. Shaikh,LD1111110501 &LD1108250152

Thanks for your email.

Please kindly note the symbol "" is the same meaning with the letter +quot;A+quot.So although there is something wrong with our
post's system but the address which our post has shipped to is your correct shipping address.Hope you can kindly understand.For the reshipping fee of one of your returned
parcel,that is paid to our post.Please kindly note.Anyway,for the other parcel which you haven't received,Our post is investigate for you now.I believe the checking result will
be out soon.So no matter the checking result shows the parcel with tracking number RB390570995HK was delivered to you successfully or return to us or lost during the transhipment,
we will inform you at the first time when our post informed us.Please kindly wait for the result with your kindly patience.Thanks!

Regards
Ruby


14


28-11-2011
i'm waiting for your reply on my review

25-11-2011
as u say i have to pay for the reshipment if its my problem and if it is my mistake in giving you wrong address what about if u had written wrong address on the parcel who has to pay for it me or linkdelight your customer care agent ruby admits that it was ur postal system generated error while writing my address label and nobody cross checked it was it printed right or wrong i have pasted the email of ur agent written to me please go through it i have deleted my address from this email i dont want to put it public however you can check the email at your office it will be by address saleemsadique@yahoo.com and mohammed.shaikh@samba.com
From: Linkdelight.com
To: Saleem Shaikh
Sent: Thursday, November 24, 2011 6:23 AM
Subject: Re: Order Number:00024098

Dear Mohammed S. Shaikh,LD1111110501 &LD1108250152

Thanks for your email.

We are really sorry for this problem.That is something wrong with our post system.After checking with our post,your order has been
packed into two parcels with tracking number RB390570995HK and RB390515393HK but just this tracking number RB390515393HK was returned to them which just includes the two batteries.So the replaced item which sent by our post also just includes the two batteries but they haven't found this problem in time and haven't informed us at that time.For your other items which are packed in the parcel RB390570995HK
and ship to your India address:MOHAMMED SALEEM SHAIKH,xxxxxxxxxxxxxxxxx,India
It has not been returned to us and we believe you should have got this parcel.Would you please kindly confirm whether you have got this parcel
or not?Because the system of our post can not show the symbol "" so it shows +quot&+quot,that is the reason why the address on the parcel will be MOHAMMED SALEEM SHAIKH, xxxxxxxx +quot;A+quot; xxxxxxx India .Hope you can kindly understand.

So please kindly confirm whether your India post have delivery your rest items with tracking number RB390570995HK or not.All of the rest items are in that parcel.Please kindly confirm back to us.Sorry for any inconvenience to you.Look forward to your early reply.Thanks!

Regards
Ruby

it was urside mistake printing wrong address however i paid reshipment charges do u admit for this. and more over in all my conversation she never mentioned that my parcel was split into two i asked her tracking number once i paid my amount for items she gave me one number and as i dint received my parcel in time we had many correspondence but she never mentioned me about my parcel split when i wrote to her you sent me wrong parcel they she cooked a story my parcel is splited. just go through the email we both had corresponded. or please escalate this case to the higher management and let me speak to them is it my fault or linkdelight's cuastomer care's fault.
hope you understand me what i'm trying to say, its been 4 months and i have not received my items. put ur self into my shoes and try to understand my situation.

**************************************************************



this is a fraud company please dont buy anything from them these linkdelight is a fake company please dont buy anything from them i lost my lost of money they dont send proper items to u i had ordered my items past 4 months back and i got it yesterday that too wrong parcel. they pasted wrong address on parcel which was sent to india for me then i paid them resending shipment charges which i suppose not to pay coz it was not my mistake it was their mistake coz they pasted wrong address on the parcel thank god i it went back or else my family would have excepted wrong parcel thinking that what i had ordered. they have send me two batteries which i had not ordered at all, my order was LCD Battery Grip for Canon 7D w/2xLP-E6 w/Hood Screen Protector
LCD Timer Remote for Canon TC-80N3 7D / 5D Mark II / 50D
20 PCS Makeup Brushes Brush Set Kit Case Cosmetic
58mm Close-up (+1,+2,+4) Lens Kit Macro Glass Filter
they forced me to pay re-sending shipment charges i paid and got wrong parcel this was same parcel they sent to india with wrong address pasted on it by linkdelight. this was not my mistake i had given right address. if linkdelight writes wrong address its not my problem why should i pay extra shipment charges over that i dont got my original items i had ordered i have posted all pic of my wrong parcel sent to me on facebook on linkdelight wall please have a look http://www.facebook.com/linkdelightcom?sk=wall when i asked them where is my parcel what is the status of it they said its still with indian postal service you pay us resending shipment amount and we will send you fresh items i paid and got the same parcel which went to india for me however it was wrong parcel which i got it on my new address both the address formally given and the new address on on the parcel. i advice all of u please dont buy anything from this company

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