1/5
posted Oct-18-2003
DO NOT EVEN RISK BUYING SOMETHING FROM THIS STORE!!!
I wanted to purchase an LCD screen so I placed my order. I called in about 3 hours later checking if the product was in stock because I had not recieved a e-mail after I placed my order, which I ALWAYS recieve when ordering anywhere else. I call and while tell him my story he cuts me off and tells my that I PROBABLY won't get an e-mail WTF!!! "PROBABLY"!?! So he connects me to so called "inventory" where a chinese lady picks up who can't speak a word of english and when I finally get her to understand and tell her the product number, I hear indistinct whispering to someone else and then she goes "Yea I think that should be alright" and then hangs up. So the next day I get an e-mail (like 30 hours later!!!) giving me the bill and they tacked on $17.00 for shipping, now I don't have a gripe about the expensive shipping but this amount is not what I authorized on my credit card at the time of purchase, the shipping was listed as free, this infuriates the hell outta me but I say no I don't wanna hassle with re-crediting the account so I take the screen and never come back. So later that day I get a call saying the product is not in stock and then he says he can give me 2 other LCDs and when I check on the web they are like around $100 each and I paid twice that for my screen (so they charge me more and then try to jip me out of my money) I tell him no I'll wait for my screen to come in. Then he says it's discontinued and I say I'll browse your sight and then call you back. So I call back 5 minutes later and some other guy picks up telling me they all went home an hour ago (whatever this is the most lieing unprofessional place ever) So I go to the bank and find out they've already charged me more than I authorized them to charge me for a product they don't even have!!!!! I canceled my order the next day and it's been 2 weeks and they still have not re-credited my account. STAY AWAY! CHECK BBB they have a bunch of complaints listed with them. THERE PHONE OPERATORS SEEM CONFUSED. DON"T EVEN RISK IT!!
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![Share](javascript:share_rating({"review_body":"DO NOT EVEN RISK BUYING SOMETHING FROM THIS STORE!!!<br><br>I wanted to purchase an LCD screen so I placed my order. I called in about 3 hours later checking if the product was in stock because I had not recieved a e-mail after I placed my order, which I ALWAYS recieve when ordering anywhere else. I call and while tell him my story he cuts me off and tells my that I PROBABLY won\u0027t get an e-mail WTF!!! \u0022PROBABLY\u0022!?! So he connects me to so called \u0022inventory\u0022 where a chinese lady picks up who can\u0027t speak a word of english and when I finally get her to understand and tell her the product number, I hear indistinct whispering to someone else and then she goes \u0022Yea I think that should be alright\u0022 and then hangs up. So the next day I get an e-mail (like 30 hours later!!!) giving me the bill and they tacked on $17.00 for shipping, now I don\u0027t have a gripe about the expensive shipping but this amount is not what I authorized on my credit card at the time of purchase, the shipping was listed as free, this infuriates the hell outta me but I say no I don\u0027t wanna hassle with re-crediting the account so I take the screen and never come back. So later that day I get a call saying the product is not in stock and then he says he can give me 2 other LCDs and when I check on the web they are like around $100 each and I paid twice that for my screen (so they charge me more and then try to jip me out of my money) I tell him no I\u0027ll wait for my screen to come in. Then he says it\u0027s discontinued and I say I\u0027ll browse your sight and then call you back. So I call back 5 minutes later and some other guy picks up telling me they all went home an hour ago (whatever this is the most lieing unprofessional place ever) So I go to the bank and find out they\u0027ve already charged me more than I authorized them to charge me for a product they don\u0027t even have!!!!! I canceled my order the next day and it\u0027s been 2 weeks and they still have not re-credited my account. STAY AWAY! CHECK BBB they have a bunch of complaints listed with them. THERE PHONE OPERATORS SEEM CONFUSED. DON\u0022T EVEN RISK IT!! ","link":"http:\/\/www.resellerratings.com\/store\/Smile_Photo_and_Video\/comment\/101956#comment101956","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Smile_Photo_and_Video.jpg","store_name":"Smile Photo and Video","username":"SWYZ721","rating":"1"}, "single");){kind=link}