1/5

posted May-09-2008

There's no way to marks a negative number on this rating? RPM Outlet sucks and in a sense stole $49 from me! They sold me a "Custom Long Tube Header Tune" for my SCT X3 that threw a P0605 code that's simple to correct. They emailed me a new tune in the wrong file type so it wouldn't load into the SCT. They then emailed a new tune that wouldn't upload into the car. They then emailed me another one that also wouldn't upload into the car. I had to go to SCT's Tech Support, (who aren't supposed to to support the end users; just support the dealers), and have them fix the base performance tune for my GT500. The SCT tech support rep told me that they consider RPM Outlet as disreputable. Several calls and emails to the RPM Outlet salesman and sales manager have gone unanswered for over a month. Since they engage in Interstate trade I've since made a complaint to The Federal Trade Commission. In a nutshell, they told me that I need to sue RPM Outlet for $49 plus legal fees. I'd rather spread the word of how terrible they are! It'll cost them more in the long-run.

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