5/5

posted Nov-14-2011

I ordered an ASUS G74sx-DH72 on last Tuesday a.m. Steve was nice enough to take my call- even though I didn't realize that phone lines open at 10 a.m. and not at 8. Online chat, however was open and from that he got my number and called me in a few seconds. By Thursday noon I had my machine. I am thrilled at the way it was double boxed and factory sealed just like Steve assured me it would be. Everything about the computer is just as advertised on the website. They were one of the few sites I was able to learn if the keyboard is backlit or not (it is). It took a very short while during the ordering process to make sure my address and debit card address were the same and that I was a legitimate buyer whose debit card info, etc. all checked out. I was not put off by that whatsoever. I felt that if they were checking me out as legitimate - then that indicated to me that they were professional and good business people. I can honestly say that I've never had a more satisfying online purchase experience and happiness with the product. THANKS STEVE AND ALL THE GOOD FOLKS AT ExCaliberPC

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