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SFScott818

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  • UBid
    Rating 2/10
    1/5
    2012-06-16

    “They are incompetent and the web site doesn't work properly. I updated my credit card and placed and order and got a message saying they couldn't validate my CC and to try again. I did with a 2nd card and got the same message.. I tried a 3rd time with the original credit card and it goes through this time... The order comes and what do I get... 3 of the item I ordered and I was charged all 3 times even though their web site told me it was declined.. ”

    uBidRedtag's Avatar
    posted Jun-18-2012

    uBidRedtag
    UBid rep has responded

    “We apologize for any inconvenience this has caused, however after further looking into your orders, the reason why you received three is due to there being three separate orders for the Bluetooths. These orders are all listed on you’re My Bids page in your uBid.com account. We have now contacted you directly advising we will be happy to set up returns for the two you did not wish to order. Once we hear back from you we will gladly get this matter completely straightened out so you can receive full refunds for the two you do not wish to keep.”


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