5/5

posted Apr-11-2008

Ordered a Sigma 10-20mm lens over the phone Wednesday, and received it on Friday, with UPS 2-day shipping to California from NY. Pretty good service if you ask me. The lens arrived in perfect condition and works as well as I could want. There is no warranty problem, because Sigma lenses are warrantied worldwide, and Tri-State is an authorized Sigma dealer.

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1/5

posted Jan-16-2009

No emails or changes in my order status for several days. Then the order status showed my order was canceled, with no email or other notice, and no reason given. What a load!

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5/5

posted Jan-16-2009

I have been using newegg for years, and have only very rarely been disappointed. Once, I received an OEM Intel motherboard, which had been tossed into a standard UPS box, with no antistatic bag or other packaging, I.E. it was rattling around loose. I still had to pay a restocking fee to return it.

I am also not pleased with how shipping charges are hidden until you add an item to your cart. I used to love that it was easy to see and compare the shipping cost for items directly and up-front.

Their packaging could also be improved. Hard drives inevitably end up in a single layer of bubble wrap, often shoved into a corner of the box. It seems to me quite wasteful to fill a box with peanuts when the items being protected are flat against the box walls on several sides.

These complaints aside, I've spend many thousands of dollars with Newegg, due to their quick and reliable service, and low prices. I am starting to fear that Newegg has gotten too big, and is starting to act against its' customers (e.g. hiding shipping costs). I hope that they can prove that notion wrong.

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5/5

posted Jan-16-2009

I have greatly enjoyed shopping with Fry's online. Shipping has been the fastest I've seen for regular ground rates, I generally receive my orders in either one or two days, despite coming halfway across the country. Fry's regular prices aren't the best, but when they have a sale, they have a SALE. I haven't had any problems with my orders, but if I did need to make a return, being able to do so at a Fry's store is a nice bonus.

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5/5

posted Jan-16-2009

B&H has always done a great job for me in the past, with good shipping and notification, and good prices on quality items. Couldn't ask for any more, thus far.

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5/5

posted Jan-16-2009

I am very pleased with my order from Beach, quick shipping, good communication, and no problems whatsoever. I look forward to using them again in the future if need be.

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4/5

posted Jan-16-2009

Buy has generally been a good experience for me, with efficient order processing and decent shipping times. Their regular prices aren't the best, but you can find good deals from time to time. I haven't needed to make any returns, nor had any problems with my orders.

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5/5

posted Jan-16-2009

My order with BuyDig was handled in an efficient and professional manner. No complaints!

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5/5

posted Jan-16-2009

I have always been very pleased when I've used ZipZoomFly. Their shipping has always been very fast, and I never had any problems with my orders, or needed to return them. I wish their prices were more competitive with Newegg, as they were a couple of years ago, so that I could give them more business.

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4/5

posted Jan-26-2009

iNetVideo ships from Canada, though it did not say that anywhere along the line as I made my order. Thus, the shipping was quite a bit slower than expected, though at least it does explain the somewhat higher shipping cost.

I did receive the movies I ordered, and they were all new and sealed. One had its' case broken, presumably from being shipped in a thinly padded envelope.

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1/5

posted Feb-25-2009

As with others, I ordered a Nikon lens for $289, thinking it was a sale from the going online price of $400 or so at the time. I was called twice to confirm my address, and even had to send a copy of my driver's license. After about a week, the order shipped.

When I received the lens, it included an invoice for $658, over double what I had agreed to pay. CDW would not adjust the price, and only requested that I send the lens back. As I needed the lens for my work, I have since filed a dispute with my credit card company.

I will be telling every client in my IT business to avoid CDW like the plague from now on. They are crooks, plain and simple.

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4/5

posted Mar-26-2009

I ordered several SSD drives from Geeks.com, and overall it was a good buying experience. My order shipped within a day, and arrived promptly. There were no problems with either the execution nor content of my order.

My only complain would be the subsequent junk email trying to sell me a third-party warranty.

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5/5

posted Apr-01-2009

My order arrived very well packed, with a layer of packing on each side, and in between the individual items. Took a few days to ship, bu nothing too bad. Helix was easy to reach over the phone, and dealt with my questions efficiently. Definitely recommended.

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5/5

posted Nov-07-2009

Very friendly phone service confirmed that the knife I wanted, though discontinued, was still in stock. I placed my order, and had a tracking number later that day. Knife arrived as ordered, in perfect new condition with all expected accessories.

This review was modified by SC05 on November 07 2009 12:18:28 PM

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5/5

posted Feb-12-2010

I called HardwareSales to see if they had a discontinued Benchmade knife, which was out of stock almost everywhere. Their website showed it as in stock but I wanted to be sure before I ordered.

A representative answered the phone almost immediately, and was very helpful and courteous in answering my questions. I ordered the knife, and it was shipped the same day. I received my tracking info shortly thereafter. The knife came exactly as ordered.

After a successful experience like this, I would absolutely recommend HardwareSales, and shop there again if needbe.

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