5/5
posted May-23-2007
I researched, ordered, and received a complete computer system from JNCS. I chose them because of the great service & decent price I received from them on the purchase of a motherboard bundle 3 years ago. I wanted "top of the line" gaming system and most certainly got one. After picking the parts I wanted, I called to place my order. I was assisted by Jerry - he was very polite and very knowledgeable. He did not "oversell" me and in fact was able to suggest a few changes that enhanced my computer and saved me a few dollars. My initial experiences both online & with Jerry was very pleasant. He answered every question I had - there were many - and was in no hurry; I felt like a customer & not just another chunk of money headed their way. A few days after I placed the order I called back and asked for Jerry because I had yet another question - there was a slight delay until he picked up the phone & I learned that even though he was on a break, he dropped what he was doing to take my call - that is what I call Customer Service!!
The computer right on time as promised - they even delayed shipment so the arrival would coincide with my return from vacation. The computer and the ancillary manual, disks, etc. were packaged unbelievably well. There is no way, barring being hit by a truck that the contents could have been damaged; it was packed with Styrofoam, airbags, and more Styrofoam. Every item associated with the computer was included in the container - every manual, booklet, and the individual packaging for the RAM, DVD drive, motherboard, and video cards - anything and everything that came with the parts was included with my computer.
Included in the container was a letter providing instructions and contact numbers in case of a problem. To date there have been zero problems with anything - I love VISTA and my new computer. I will always try to give JNCS my business in the future - their prices are very fair and their customer service is excellent.
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![Share](javascript:share_rating({"review_body":"I researched, ordered, and received a complete computer system from JNCS. I chose them because of the great service & decent price I received from them on the purchase of a motherboard bundle 3 years ago. I wanted \u0022top of the line\u0022 gaming system and most certainly got one. After picking the parts I wanted, I called to place my order. I was assisted by Jerry - he was very polite and very knowledgeable. He did not \u0022oversell\u0022 me and in fact was able to suggest a few changes that enhanced my computer and saved me a few dollars. My initial experiences both online & with Jerry was very pleasant. He answered every question I had - there were many - and was in no hurry; I felt like a customer & not just another chunk of money headed their way. A few days after I placed the order I called back and asked for Jerry because I had yet another question - there was a slight delay until he picked up the phone & I learned that even though he was on a break, he dropped what he was doing to take my call - that is what I call Customer Service!!<br><br> The computer right on time as promised - they even delayed shipment so the arrival would coincide with my return from vacation. The computer and the ancillary manual, disks, etc. were packaged unbelievably well. There is no way, barring being hit by a truck that the contents could have been damaged; it was packed with Styrofoam, airbags, and more Styrofoam. Every item associated with the computer was included in the container - every manual, booklet, and the individual packaging for the RAM, DVD drive, motherboard, and video cards - anything and everything that came with the parts was included with my computer.<br><br> Included in the container was a letter providing instructions and contact numbers in case of a problem. To date there have been zero problems with anything - I love VISTA and my new computer. I will always try to give JNCS my business in the future - their prices are very fair and their customer service is excellent.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/J_and_N_Computer_Services\/review\/317009#comment317009","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_and_N_Computer_Services.jpg","store_name":"J and N Computer Services","username":"Rstufft","rating":"5"}, "single");){kind=link}