1/5

posted Dec-09-2007

I can't wake up from this nightmare. I found this bogus company online while shopping for a digital camcorder. They supposedly were a preferred company with a 5 star rating and offered the product at a great price. I called to double check if item was as listed and was indeed new and not refurbished. My questions were answered by the salesman with satisfaction. I then placed an order . The salesman/ scammer tells me that the item is in stock and that it will ship the next day and will take 7-14 days to get to me. shipping was essentialy 15 dollars. The next day or so ,I receive a message on my machine at home asking me to call them to confirm my order. I thought that was strange, but returned the call. It soon became apparent that I wasn't calling to confirm my order so much as lining myself up in the crosshairs of some transparent "rico suave" to allow himself some time to try and extrapilate large stacks of pictures of past presidents out of my wallet. After this guy finished trying to sell me all the add-ons and accessories that I didn't want but that he needed to sell( no doubt so he could enroll in some Dale Carnegy course) my expenditure would have been 3x what I originally intended.I had trouble remembering my original order. If he would have had his way I would not only have had the camcorder but a class A motor hame to drive around the world to shoot video in- or so it seemed. Any way , I didn't buy the extras ( his loss, but I think he was still laughing)and kept with my original order. I hung up and looked forward to receiving the product in CHECK THIS.. SEVEN TO FOURTEEN DAYS.
TICK-TOCK-TICK-TOCK-TICK-TOCK-TICK-TOCK-TICK-TOCK. Get my drift here?
Three weeks later and I haven't heard or seen any hint of a product or any communications about the purchased product. (where's Chris Hanson when you need him?)So I call wisetronics. I get put through to some girl in ,dare I use the phrase, customer service. I explain the situation as calmly as I can. She tells me that the camcorder is on back order for two weeks. What the F%$#. Why did "rico" tell me they were in stock when I ordered? Hey how 'bout a little courtesy here. You had all my info , phone, email etc. you called me to "confirm" my order. Is it to much to ask to send me a note or call to update me on where the product is or better yet just be truthful right up front. So she apologizes and tells me that they will notify me when the product ships out. Thank you. In the mean time I call my cc company to make sure that I have not been billed yet.I haven't. But...TICK-TOCK-TICK-TOCK-TICK-TOCK. ONCE AGAIN...
Three and a half weeks go by and still no sight or sound of product or communication. Am I dreaming 'cause I'm sure I ordered a camcorder?

I call wisetronics back, only to be told the product is on back order for 4-6 weeks. This time I throw a hissy, so the girl tells me that she will give me free shipping ( I think she thought I would be overwehlmed as if I hit the lottery). BFD. so I say look if you can't provide the product we can just forget the whole thing and I'll go find it somewhere else. How dare I insult her like that. She is now starting to believe her own hype.Tick-tock-tick-tock.

I know sometimes I'm just to nice-this being the holiday season and all.. But here I sit December 10th ,2007 essentially 8 weeks from when I was told that the product would ship out in max of 6 weeks. 17 weeks since I first ordered and was told that the product was in stock and would ship out tomorrow and still no sign of the product. Nor have I received any communication about the product. I'm really not gullible, I was leary when I first decided to order on-line, but I took the chance.I left the ball in their court. I gave them a chance to deliver. Shame on me. I was scammed by who knows who. Probably some idenity theft ring. Needless to say all is not lost if I can steer just one person away from this bogus company by telling my nightmare experience with these scammers and their five star rating. I hope this has been an education. I know it has for me. BEWARE

update: I called wiseguytronics back on 12/10/07. After several attempts, I got through to some clown who (get this.. no surprise) said that the item was on backorder for 2 more weeks. These sheisters no doubt never had any intentions of shipping me the product or honoring the transaction that I in good faith entered into with them. Quite frankly, I honestly believe that the wisetronic web site is merely a fascade for a credit card/ identity theft ring and based on the quality of the feedback on this web, (resellerratings)many have been scammed.
I would like to see proof that anybody has ever received a product from these masqueraders.
These people will be reported to the proper authorities.

This review was modified by Roman 122 on December 12 2007 10:50:49 PM

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