4/5

posted Mar-01-2011
Found this deal for Microsoft Office 2010 Professional through Google Product Search. The price was right so I ordered. Note: It appears that what is being sold is a 'slice' of a multiuser license (see below).
Pros:
1) Price.
2) Service. I ordered the product on a Saturday afternoon and received the product key that evening. A+ for service and turnaround time.
3) Support. I did have some issues with the installation and Carol was always prompt in responding, usually within hours.
Cons:
1) Extra charges. When I made my purchase, I elected to have the payment charged to my AmEx card. An $8.88 shipping fee was added to my bill even though nothing physical was being shipped. I asked Carol about this and she stated that BuyBarginDeals.com does not charge a shipping fee so nearly as I can tell, this is from AmEx. The price was good enough that I didn't pursue it. I don't know if this happens with other payment methods such as PayPal.
2) Faulty initial product. The Product Key I was provided allowed installation of Microsoft Office. However, when I tried to run one of the Office products, I got a message that it could not be activated because the maximum number of times permitted by the software license had been exceeded. Hence my conclusion that what I had purchased was a slice of a multiuser license. When I contacted BuyBarginDeals.com, Carol promptly provided me with a new and completely workable Product Key.
3) No technical support. Since the initial Product Key didn't work, I needed to enter a new one. As most users know, it's virtually impossible to access the Product Key once it's entered and therefore it can't be changed. After searching the internet, I realized that I had to delete the 'bad' Product Key before I could enter the new key. In order to do this I had to edit the System Registry (NOT for the faint of heart) and delete product registration information. I did that and when I started an Office application, I was prompted for a Product Key. I entered the new one and everything has been working fine since. This is the reason I didn't give BuyBarginDeals.com 5 stars.