1/5

posted Jan-28-2012

Do not buy from this company. 2020PC.com is a SHAM! I placed an order 3 weeks ago. I initially got an email from them (within 3 days) asking for more information regarding my order. I promptly contacted them and provided them with my business name and confirmed my address. I had since called back on 3 different occassions to ask for a tracking number on my order. The individual I spoke with sounded as if it were the same person each time I called their 800 line, and communication was a little difficult. I asked this person to call me the following day with more information to [provide me as to the status of when I would recieve my printer. He never called. The third time, I still gave the guy a shot and said "This is the first time I have placed an order through an online company and had this happen to me, so I am confused as to why I have not received my product..." He insisted that it was "leaving the New Jersey location the following day." I asked for a courtesy call with the tracking... Never got a call, nor a tracking number. Never got an email either.. Actually... I did just get an email 5 minutes ago (and 20 days after my initial order) with a "Incomplete order" email. Are you kidding me??? What a joke.. If you want to deal with a company that you can hardly underdstand, with zero customer service skills and no follow through ability, contact these idiots... I have just placed an order for the exact same machine with another online company that I certainly expect to have my purchase within 7 business days.

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