36,455 stores
1,205,475 reviews
6464 shoppers online now
36,455 stores1,205,475 reviews 6464 shoppers online now
 Total Reviews | 5 |
| Helpful Reviews | 7 |
 Forum Posts | 6 |
 Homepage | |
| Member Since | 4-Mar-05 |
 Last visit | 22-Feb-08 |
Check out all the stores loved by Richteralan
| PC Supply Source |  |
| ZipZoomFly.com (Formerly Googlegear) |  |
Check out all the stores reviewed by Richteralan
| Monarch Computer Systems |  |
| PC Supply Source | |
| Koss |  |
| ZipZoomFly.com (Formerly Googlegear) |  |
| Newegg.com (USA) |  |
Richteralan likes these stores the least and has left a poor review for them.
| Newegg.com (USA) | |
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posted Jun-09-2006 
This review was modified by 
posted Jan-12-2006 
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This review was modified by 
![Share](javascript:share_rating({"review_body":"Placed an order of HSI IceQ3 Radeon X1900XT graphic card on 2nd of June, 2006.<br><br>Received an email about unable to verify shipping address on the same day.<br><br>I called my credit card company around weekend to added a authorized alternate shipping address.<br><br>Recevied an email on Monday, 5th June that Monarch successfully processed the order and the order is transferred to warehouse for packing\/shipping.<br><br>Waited till today, Friday, 9th June, NO shipping information received. Called Monarch twice today afternoon, all told me that the item is ready for shipping and I should receive a Fedex tracking number later during night.<br><br>Just received shipping information on Friday after I wrote this review. Monarch upgraded the shipping from Fedex Ground to Fedex 2 Day which isn\u0027t any faster if you count in the LONG processing time.","link":"http:\/\/www.resellerratings.com\/store\/Monarch_Computer_Systems\/comment\/262661#comment262661","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Monarch_Computer_Systems.jpg","store_name":"Monarch Computer Systems","username":"Richteralan","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Former PC supply source changed their name to Acool.com<br><br>I bought an eVGA 6800GS PCIe video card from them.<br><br>The customer service is very helpful. They can confirm the item you are getting, includes detailed information.<br><br>The shipping\/delivery process is smooth. Fast shipping, too.<br><br>Packaging is not bad. Secure and solid.<br><br>I would recommend people try this place.","link":"http:\/\/www.resellerratings.com\/store\/PC_Supply_Source\/comment\/239717#comment239717","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PC_Supply_Source.jpg","store_name":"PC Supply Source","username":"Richteralan","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered a Sparkle plug from Koss.com website.<br>Firstly they said my card is invalid and didn\u0027t notify me by email or phone.<br>I called them almost one week after to find out what\u0027s happening.<br>Solved the credit card issue, received my product quickly.<br>Then it charged me $9 more. I called them again on 10th May to find out they mis-charged me for shipping fee.<br>And they said they will credit $9 back to my credit card.<br>I still didn\u0027t receive the credit till today.","link":"http:\/\/www.resellerratings.com\/store\/Koss\/comment\/205004#comment205004","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Koss.jpg","store_name":"Koss","username":"Richteralan","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The order went smoothly.<br>I placed the order early Monday morning and it\u0027s shipped out late monday night.<br>Very fast processing speed there.<br>The box I got is a little bit damaged in the corners but the item itself remains in perfect shape.<br>","link":"http:\/\/www.resellerratings.com\/store\/ZipZoomFly\/comment\/197726#comment197726","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ZipZoomFly.jpg","store_name":"ZipZoomFly.com (Formerly Googlegear)","username":"Richteralan","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered an eVGA 6800GS PCIe video card.<br><br>Received an opened box. And scratched driver CD.<br>PCIe cable not included in the box.<br><br>Can\u0027t believe newegg treat its customers like this.<br><br>Newegg?<br>No more for me.","link":"http:\/\/www.resellerratings.com\/store\/Newegg\/comment\/193849#comment193849","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg.jpg","store_name":"Newegg.com (USA)","username":"Richteralan","rating":"1"}, "single");){kind=link}
“Dear Cherished Customer,
Thank you for taking the time to post your informative review. We greatly apologize for any inconvenience this may have caused you. The item that was ordered was a new Retail version of the item. We would never intentionally ship a Refurbished item in place of the new version. We are definitely in favor of replacing the item for you. We have disclosed the RMA information directly to you, and we will also cover the return shipping, as this was clearly not your fault. Mistakes are made often, and Newegg is not perfect, but rest assured that we are always willing to help out a customer in need. We hope our resolution to your replacement is satisfactory, but if not then please call Newegg Representative named Jason at 800-390-1119 ext 2050.
Best Regards,
Newegg Customer Support
”