1/5
posted Oct-28-2012
I have had VW for over 13 years. The cell coverage is acceptable, but I found at too high a price.
The past year I have found that Verizon Wireless will lie through their teeth to get you to sign a contract; my fiance was lied to about features she signed up for as well as billing. When contacting customer service they just said "oh no, that isn't true."
As my contract was coming to an end I contacted customer service
asking them for their best price on different services, reminding them I have been a loyal customer for over 10 years and am shopping for best price. They responded by informing me that what you see is what you pay (WRONG answer.)
I asked other friends and family who they use and why; as most use Verizon, nobody had a valid reason why. "I heard they were the best, but that was 10 years ago..."
I subsequently asked most people which cell phone company they use, their feelings and opinions about the company and how their
cell coverage is. This isn't rocket science. I found out that there are some cell companies out there that are worthless, but amongst the "big 3" their is merely a price difference. (I find it hard believe AT&T is considered worth looking into...used them years ago and wouldn't even look into their services.) I also found out that Verizon does NOT have the best cell coverage.
I decided to try Sprint as I found that they had better cell coverage based on actual testimony of others, some people who I talked to and others that posted info on line. I also found that I could get more for less from Sprint so I decided to spend the $60.00 early termination fee from Verizon and switch to Sprint.
Verizon asked me why I am doing this, I suggested that they consult with their consult with their customer service reps that I price compared with a few weeks ago. "Oh, we don't do that sort of thing..." Well, I do.
They promptly sent me a final bill but would not let me log on to the account to see the statement. Now, who said Verizon has good customer service???
Rich
59,986 stores
1,898,821 reviews
Over 250,000 shoppers online now
Total Reviews
Helpful Reviews
Member Since
![Share](javascript:share_rating({"review_body":"I have had VW for over 13 years. The cell coverage is acceptable, but I found at too high a price.<br><br>The past year I have found that Verizon Wireless will lie through their teeth to get you to sign a contract; my fiance was lied to about features she signed up for as well as billing. When contacting customer service they just said \u0022oh no, that isn\u0027t true.\u0022 <br><br>As my contract was coming to an end I contacted customer service <br>asking them for their best price on different services, reminding them I have been a loyal customer for over 10 years and am shopping for best price. They responded by informing me that what you see is what you pay (WRONG answer.)<br><br>I asked other friends and family who they use and why; as most use Verizon, nobody had a valid reason why. \u0022I heard they were the best, but that was 10 years ago...\u0022<br><br>I subsequently asked most people which cell phone company they use, their feelings and opinions about the company and how their <br>cell coverage is. This isn\u0027t rocket science. I found out that there are some cell companies out there that are worthless, but amongst the \u0022big 3\u0022 their is merely a price difference. (I find it hard believe AT&T is considered worth looking into...used them years ago and wouldn\u0027t even look into their services.) I also found out that Verizon does NOT have the best cell coverage.<br><br>I decided to try Sprint as I found that they had better cell coverage based on actual testimony of others, some people who I talked to and others that posted info on line. I also found that I could get more for less from Sprint so I decided to spend the $60.00 early termination fee from Verizon and switch to Sprint.<br><br>Verizon asked me why I am doing this, I suggested that they consult with their consult with their customer service reps that I price compared with a few weeks ago. \u0022Oh, we don\u0027t do that sort of thing...\u0022 Well, I do.<br><br>They promptly sent me a final bill but would not let me log on to the account to see the statement. Now, who said Verizon has good customer service???<br><br>Rich","link":"http:\/\/www.resellerratings.com\/store\/Verizon_Wireless\/review\/2010599#comment2010599","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Verizon_Wireless.jpg","store_name":"Verizon Wireless","username":"Richbikerun","rating":"1"}, "single");){kind=link}