1/5

posted May-08-2008

DO NOT DO BUSINESS WITH THESE FOLKS OR THEIR RELATED ENTITIES. THEY ARE DISHONEST. CHECK NEW YORK BETTER BUSINESS BUREAU. LOTS OF COMPLAINTS. I bought a Sony Video Projector for $2,519 and received confirmation of the order. I then got a call from Ken from RazzPhoto who told me the model I had ordered was the commercial model that did not have a bulb (which costs ~$300 on the open market). Ken said that I had to upgrade to the retail model which cost over $3,900; the only difference being the inclusion of a bulb. When I explained to Ken that the projector on the webpage included a bulb and that a buld cost $300 and not $1,400, Ken became ruder and said if I did not agree to the upgrade my order would be cancelled. Ken was extremely rude and hung up on me three times. During our second call, I asked Ken if I could speak to his superior. Ken replied, "Call back in a year" and hung up. When I called back, Ken, upon hearing my name, hung up. If you Google RazzPhotos, you will hear of the horror stories of "bait and switch", undelivered product, etc. The New York Attorney General should take action to close these dishonest folks down.

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