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posted Nov-30-2011 
![Share](javascript:share_rating({"review_body":"The product offered step by step repair instructions with pictures for each step. This was not provided for the problem I have with my vehicle. It said simply do this then this then this with no tool list or visuals. This is not a beginners DIY help and I have worked on vehicles for years and could not understand the described process! Not worth the money!","link":"http:\/\/www.resellerratings.com\/store\/RepairSurge_Vorisek_Publishing\/review\/961985#comment961985","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RepairSurge_Vorisek_Publishing.jpg","store_name":"RepairSurge \/ Vorisek Publishing","username":"RVNHELOPILOT","rating":"1"}, "single");){kind=link}
“Thank you for letting us know the information you needed could not be found. Please contact us at support@repairsurge.com or use the "Personal Repair Help" button in the software and we will personally locate the information for you. If the information is simply not available then we have the ability to process a refund for you as well. We want all of our customers to be satisfied and would love to help you with this.
Best Regards,
Pat - Customer Support”