1/5

posted Nov-29-2008
I placed an order with this company on Amazon.com because they offered the best price I could find on a particular product (better than Amazon's low price). After a few days, I received an e-mail from Polsteins Home and Beyond stating that they had canceled my order due to a "pricing error" on their part. Now they want me to pay a significantly higher price for the same product. I wrote them asking that they please honor my purchase since the error was on their end, but they refused. I am very disappointed with this company and still disagree with their decision to take it upon themselves to cancel my order because of a supposed mistake they made. Customer service is clearly not their first priority.

This review was modified by
RRRHHH on November 29 2008 10:03:21 AM