1/5

posted Jan-20-2012

AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID ----- DO NOT TRUST, DO NOT TRUST, DO NOT TRUST -------

Total scam artists. On January 10th ordered online from CELLXPO.COM a Plantronics Voyager PRO+ Blue Tooth Headset. It arrive on 1/19/2012 in generic blister packaging "Mobile Accessories". I promptly took out the product and proceeded to charge it. The device immediately blinked red and left it over night to charge. IT WAS DEAD.

I found the confirmation email and reported my problem. joel@cellxpo.com stated:

"You have to fully charge it for 12 hours. Then follow the Users Guide Manual step by step to pair it to your phone. Your headset should then work fine. For technical support on the product you can contact Plantronics technical support at 831-426-5858 x5538. It is under their one year warranty, if need be they will send you a replacement. Their warranty phone number is 800-544-4660 x5538."

Naturally, Plantronics won't advance ship because these are unauthorized resellers, and warranty is questionable under these circumstances.

I have not heard back from him yet following my searing reply.

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