1/5

posted Jun-01-2009

I placed an order with Camera Giants, and received an e-mail to call and confirm my order. Shipment was was stated in 1-2 days. When I called to confirm, I was told the camera I ordered was out of stock, and would be shipped in 1-2 weeks. Right away the man asked if I wanted to cancel my order, and I said I would wait for shipment.

I checked back in that time, and no details were listed about my order in my account history, only a the word "backordered." When I checked the site, it said the camera was in stock, but I noticed it was now $75 more than when I ordered. I googled Camera Giants, and there are NUMEROUS complaints of scams, fraud, bait and switch, etc, and they are unaccredited by the BBB. I tried calling the customer service line, and surprise, I could not get through. I cancelled my order on-line, and received no confirmation, and also cancelled my credit card because this is not a site that can be trusted. Lesson learned, research a site before placing an order.

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