1/5
posted Jul-21-2004
I ordered the camera and video camera in late November for a Christmas present.
I got the package the week before christmas, and wrapped it up as it was.
The present was opened a few days before Christmas, with only the video camera.
I called and emailed the company immediately. I was told that it was out of stock. I was never notified of this, and I was changed for both the video camera and the missing still camera, which I know for a fact is illegal, I cannot be charged until the item ships.
I was told that the missing would be shipping. I asked for a return call once the item shipped, and that it would be overnight shipped. I told them the date in which I required the camera or a cancel and credit on my card.
I had received no call by the date that I required. I called them and told them to cancel the missing still camera and credit my card. I then called my credit card and they calceled/disputed the carge for the part of the order that was missing.
When I was out of town on Christmas day, I checked my email remotely and had received a shipment notification from them.
When I got back home the weekend after Christmas, the camera was here. Though Christmas was ruined for the recipient of the gift,I decided to go ahead and keep the camera. I immediately called my credit card company and said to go ahead and allow the charge. It ws put back on for my Jan. bill.
The next I know, in May, Cameras and Electronics called my wife at work (I have no idea how they got her #) and just started yelling at her as to why I haven't yet paid.
That night, I checked my credit card statements, and in April (I believe) my credit card company, for some reason, took the charge off of my credit card again. I had them put it back on.
This is THE WORST business, by far, that I have dealt with, not even counting their breaking the law by charging me for items that I did not get (but did eventually).
Anything that you can do to make sure that word gets out regarding this hack of a company would be appreciated. I have made sure to get this information out as widely as I can on the internet.
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![Share](javascript:share_rating({"review_body":"I ordered the camera and video camera in late November for a Christmas present. <br><br>I got the package the week before christmas, and wrapped it up as it was.<br><br>The present was opened a few days before Christmas, with only the video camera.<br><br>I called and emailed the company immediately. I was told that it was out of stock. I was never notified of this, and I was changed for both the video camera and the missing still camera, which I know for a fact is illegal, I cannot be charged until the item ships. <br><br>I was told that the missing would be shipping. I asked for a return call once the item shipped, and that it would be overnight shipped. I told them the date in which I required the camera or a cancel and credit on my card.<br><br>I had received no call by the date that I required. I called them and told them to cancel the missing still camera and credit my card. I then called my credit card and they calceled\/disputed the carge for the part of the order that was missing.<br><br>When I was out of town on Christmas day, I checked my email remotely and had received a shipment notification from them. <br><br><br>When I got back home the weekend after Christmas, the camera was here. Though Christmas was ruined for the recipient of the gift,I decided to go ahead and keep the camera. I immediately called my credit card company and said to go ahead and allow the charge. It ws put back on for my Jan. bill.<br><br>The next I know, in May, Cameras and Electronics called my wife at work (I have no idea how they got her #) and just started yelling at her as to why I haven\u0027t yet paid. <br><br>That night, I checked my credit card statements, and in April (I believe) my credit card company, for some reason, took the charge off of my credit card again. I had them put it back on.<br><br>This is THE WORST business, by far, that I have dealt with, not even counting their breaking the law by charging me for items that I did not get (but did eventually). <br><br>Anything that you can do to make sure that word gets out regarding this hack of a company would be appreciated. I have made sure to get this information out as widely as I can on the internet.","link":"http:\/\/www.resellerratings.com\/store\/Cameras_And_Electronics\/comment\/151914#comment151914","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cameras_And_Electronics.jpg","store_name":"Cameras And Electronics (C&E)","username":"REv9k","rating":"1"}, "single");){kind=link}