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  • Rating 4/10

    Ordered the Arkon GPS Case with the handlebar mount, I recieved the order in a resonable time. When I recieved the order the case was missing so I contacted customer service and they sent out the case the same day. However when I recieved the case the duel-T head adapter plate and the tightening ring was missing. Again I called customer service and they agreed to send the additional items out. If I had recieved the installation instructions with the illustrated part breakdown in the first shipment instead of the second order a third request would not have been required. It would also have cut down on the fustration factor as well.

    This review was modified by RAhinton on May 23 2012 08:07:11 PM
    TheGPSStore's Avatar
    posted May-24-2012

    The GPS Store rep has responded

    I sincerely apologize for the mistakes made with your order. We have the missing piece on its way to you and that should make everything work the way it should. Let us know if you need anything else or if we can help you with a future order.”

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