1/5

posted Jul-24-2006

Believe every negative thing you read about these guys. They are known by Let's Go Digital and LGDSuperstore.com. My experience mirrors others on here - ordered a product, after a week with no confirmation checked online to see my account was "OPEN" and the item was now out of stock. Efforts to cancel the order by e-mail, telephone, fax, and US Mail were all ineffective. Danny Roberts - customer service "supervisor" lied to me, and hung up on me. Every time I called customer service, I got a different story - item is now in stock, item is on backorder for 30 days, item will be available in 2 days, etc. I am sure “Danny Roberts” is a pseudonym.

Research online points to Jack Heffner as the owner of the company, but you can’t be sure because these guys operate numerous other online sites as well – notably HypeAudio, Gigabuyz, and others. I can't say these guys are crooks, but I believe a reputable business would never act in this fashion.

Any positive comments must have been placed by their own people. Take a look at Don Wiss’ web page for pictures of LGD’s “superstore” in Brooklyn (see http://donwiss.com/pictures/BrooklynStores/).

Spend the extra money from a known authorized online source. I will never order anything from these guys again and urge you to avoid them as well.

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