5/5
posted Oct-12-2006
Out of curiosity, I searched the name of this company on google to see what would come up before deciding which wireless authorized dealer to purchase from. To my surprise, I saw a site saying "fraud alert" and a customer complaining about how he never received his rebate. Nevertheless, I decided to take my chances, and I'm glad I did. My experience was nothing like his. It was practically flawless. I placed an order on 10/9 for a phone for my mother and me on a Cingular Family Plan, and a few hours later received an e-mail that my mother's credit had been approved, but that an additional deposit was needed because it didn't quite meet requirements. This I understood because my mom's credit ain't so great. The deposit was $300. I had some extra cash in the bank, and the customer service rep promised that it would be refunded after 12 months, so I agreed to pay the deposit. I was, after all, getting 2 free phones. So I moved the money to my checking account, it was taken, and the phones were activated and packed for shipping (since it was Saturday night, I would have to wait till Monday for shipment). On Monday morning I received an e-mail that they were shipped via FedEx, as well as provided with a tracking number. The tracking number said that it was overnight shipping - which I paid nothing for! I was overjoyed. The next day, I received my phones without a problem. They were brand new and packaged well. What's more, yesterday when I checked my bank account, I found that the $300 had already been refunded! I could not believe my eyes. The only problem I had was my own fault. I accidentally chose a family plan $10 higher than what I had intended to pay per month, and when I called to change it, it was too late as the phones had already been activated. The customer service rep tried her best to resolve this, however, and I'm grateful. Oh well, $10 isn't that much more to pay.
Overall, I HIGHLY recommend this company. They have a great selection of phones at great prices, helpful customer service, and extremely fast shipping. Instead of waiting for hours on hold for a customer rep, the max I waited was 7 minutes (probably because Younevercall isn't as popular as other companies such as wirefly). Ignore the negative reviews, because chances are that there are many more positive experiences, but those with negative experiences are the ones writing most of the reviews to lament their misfortune to the whole world.
And one more thing: I was in no way encouraged by the company to write this review. I just thought that it would be great for people to read a positive review for a wireless dealer for once for a company that deserves all the business they get.
***UPDATE: It turns out they DID take the $300 from my bank account ($290.01 to be exact), but I don't mind, as long as they refund it in 12 months. I'm still enjoying my phone and I still HIGHLY recommend this company.
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posted Oct-06-2007 
This review was modified by 
posted Jul-25-2006 
![Share](javascript:share_rating({"review_body":"Very professional service; shipped my item within a few days and it arrived about a week later brand new. I broke it accidentally after about a month and when I told them about it, they graciously offered to send me another one for free under warranty as long as I paid for the return shipping. It only cost $3.00 to send it back in a small plain envelope so I didn\u0027t mind too much, and I got a brand new player back two weeks later! Tinydealdirect has the best prices and the best service. I highly recommend them.","link":"http:\/\/www.resellerratings.com\/store\/TinyDeal_Direct\/comment\/338165#comment338165","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/TinyDeal_Direct.jpg","store_name":"TinyDeal Direct \/ TinyDeal","username":"PrincessAnne1026","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Overall point: Campus111 has great prices and great products, but their horrendous shipping somewhat kills the deal.<br><br>I have ordered 3 so-called \u0022mp4\u0022 players from this store. The first one I bought was $31.95 plus $9.95 shipping. Shipping was OK. The item arrived in a week and a day. The next item was another 512mb mp4 player for $32.25. It was supposedly shipped on October 3, and I have yet to see it. When I complained, however, they offered a prompt refund, which was good. The last player I ordered the 2nd of this month, for $52.45. I got a shipping confirmation the same day, but when I contacted them a week later to check the status of the order and they sent me a usps tracking number, it said that it was shipped the 7th - five days later! That I found to be a minus. I still haven\u0027t received it, either. Supposedly they attempted to deliver it when I wasn\u0027t home and a signature was required, so the post office left a slip. I filled it out and left it at my front door yesterday, so hopefully I\u0027ll receive it in the next couple of days.<br><br>I recommend this company if you are looking for inexpensive quality goods, but don\u0027t count on receiving them for a while. I know I shouldn\u0027t blame them because they don\u0027t really have control over shipping, but I find it odd that whenever I order goods from other companies they arrive on time, but with Campus111 it\u0027s always an issue. Ah well. Overall a great company with great customer service, but they just need to get a little more organized.","link":"http:\/\/www.resellerratings.com\/store\/Campus111\/comment\/284698#comment284698","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Campus111.jpg","store_name":"Campus111","username":"PrincessAnne1026","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Out of curiosity, I searched the name of this company on google to see what would come up before deciding which wireless authorized dealer to purchase from. To my surprise, I saw a site saying \u0022fraud alert\u0022 and a customer complaining about how he never received his rebate. Nevertheless, I decided to take my chances, and I\u0027m glad I did. My experience was nothing like his. It was practically flawless. I placed an order on 10\/9 for a phone for my mother and me on a Cingular Family Plan, and a few hours later received an e-mail that my mother\u0027s credit had been approved, but that an additional deposit was needed because it didn\u0027t quite meet requirements. This I understood because my mom\u0027s credit ain\u0027t so great. The deposit was $300. I had some extra cash in the bank, and the customer service rep promised that it would be refunded after 12 months, so I agreed to pay the deposit. I was, after all, getting 2 free phones. So I moved the money to my checking account, it was taken, and the phones were activated and packed for shipping (since it was Saturday night, I would have to wait till Monday for shipment). On Monday morning I received an e-mail that they were shipped via FedEx, as well as provided with a tracking number. The tracking number said that it was overnight shipping - which I paid nothing for! I was overjoyed. The next day, I received my phones without a problem. They were brand new and packaged well. What\u0027s more, yesterday when I checked my bank account, I found that the $300 had already been refunded! I could not believe my eyes. The only problem I had was my own fault. I accidentally chose a family plan $10 higher than what I had intended to pay per month, and when I called to change it, it was too late as the phones had already been activated. The customer service rep tried her best to resolve this, however, and I\u0027m grateful. Oh well, $10 isn\u0027t that much more to pay.<br><br>Overall, I HIGHLY recommend this company. They have a great selection of phones at great prices, helpful customer service, and extremely fast shipping. Instead of waiting for hours on hold for a customer rep, the max I waited was 7 minutes (probably because Younevercall isn\u0027t as popular as other companies such as wirefly). Ignore the negative reviews, because chances are that there are many more positive experiences, but those with negative experiences are the ones writing most of the reviews to lament their misfortune to the whole world. <br><br>And one more thing: I was in no way encouraged by the company to write this review. I just thought that it would be great for people to read a positive review for a wireless dealer for once for a company that deserves all the business they get.<br><br>***UPDATE: It turns out they DID take the $300 from my bank account ($290.01 to be exact), but I don\u0027t mind, as long as they refund it in 12 months. I\u0027m still enjoying my phone and I still HIGHLY recommend this company.","link":"http:\/\/www.resellerratings.com\/store\/YouNeverCall\/comment\/279776#comment279776","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/YouNeverCall.jpg","store_name":"YouNeverCall","username":"PrincessAnne1026","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I really cannot understand the bad reviews! Finish line has excellent prices and excellent customer service. I ordered a package on the 17th and it arrived two days later - without any kind of rush delivery added into the order! I was at camp the whole week and when I returned was extremely surprised at how fast the package came, and not to mention satisfied with the product. The tracking number they sent was also helpful even though not really needed as the package came so quickly. I highly recommend this store.","link":"http:\/\/www.resellerratings.com\/store\/Finish_Line\/comment\/268520#comment268520","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Finish_Line.jpg","store_name":"Finish Line","username":"PrincessAnne1026","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent service. Although they provided no tracking number for the rechargeable batteries I ordered and shipping was a little slow (I was at camp the whole week so I didn\u0027t mind too much), the service overall was good. I got exactly what I asked for and you can\u0027t beat free shipping! With all the suspicion about product quality from countries such as Hong Kong, I was a little nervous. But the quality of the batteries is great - even better than those I bought from an American seller on eBay! If you don\u0027t mind waiting a couple of extra days for your item to arrive, then go for this seller!","link":"http:\/\/www.resellerratings.com\/store\/LED_Shoppe\/comment\/268516#comment268516","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/LED_Shoppe.jpg","store_name":"LED Shoppe","username":"PrincessAnne1026","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"J&R Music and Computer World is the best! After hearing a lot of complaints in reviews, I was hesitant to purchase anything there, but the low prices made me go ahead and buy a Coby mp3 player. It said that it would ship in an estimated 1-2 business days, and it shipped it one. So I expected the package sometime in the middle of the next week. Imagine my surprise when it said estimated delivery on Monday! That was one business day after it shipped (since it was a weekend). And I hadn\u0027t even chosen rush shipping at the checkout either. Even though I got my package the next Wednesday, that had nothing to do with J&R music world. It was UPS\u0027s fault which they apologized profusely for. Even so, that was good enough for me. So overall, my experience was VERY satisfactory. I would highly recommend you ignore those other reviews.","link":"http:\/\/www.resellerratings.com\/store\/J_R_Computers\/comment\/268514#comment268514","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_R_Computers.jpg","store_name":"J&R Music and Computer World","username":"PrincessAnne1026","rating":"5"}, "single");){kind=link}