1/5

posted Dec-22-2011
Order was placed on October 3rd. Received partial shipment about a week later. Followed up on the missing item, and Toys n Joys claimed one of my items was on backorder. No problem, I can be patient.
About a month later I sent a polite follow-up email requesting a status update. No response. Was hopeful it'd show up again. Sent ANOTHER follow-up email mid-December. No response yet again.
Toys n Joys has been completely unresponsive to email requests. My last email I requested an ETA, and if they couldn't provide for one, I asked for a refund.
Company has completely stopped responding.