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59,675 stores1,815,680 reviews Over 250,000 shoppers online now
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| TigerDirect / Systemax |  |
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| TigerDirect / Systemax |  |
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posted Apr-24-2012 
This review was modified by 
![Share](javascript:share_rating({"review_body":"I am totally un-impressed with this company. I ordered a kit and one of the components was originally on back order..then it was cancelled..then they tried to up-sell me...totally un- acceptable...then they try to get ya to sign up for some rewards program??? When you are already irritated??? Huh??<br>Their prices are decent until you find out you are a victim of bait and switch and they want to up-sell you...Really???<br><br>Pretty words from the spin doc...but alas, it\u0027s a fairytale kiddies with no happily ever after ;(","link":"http:\/\/www.resellerratings.com\/store\/Tiger_Direct\/review\/1481547#comment1481547","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Tiger_Direct.jpg","store_name":"TigerDirect \/ Systemax","username":"Pamamat","rating":"1"}, "single");){kind=link}
“We sincerely do apologize for the inconvenience in the matter as our supply for the item in reference was not enough to fulfill the demand for the orders placed for the product. At this current time our warehouse has received a recent shipment of the product that was cancelled from the order in which we can offer to replace an order for the device at the same price if you would like to do so. Please feel free to contact us at customersatisfaction@help.tigerdirect.com if you would like to accept a replacement order for the device in reference. Once again we do apologize for the inconvenience in the matter and hope this incident will not change your opinion of our company.”