5/5

posted Jul-18-2008

This store is worrying me to no end. I have ordered a black Cyclo DS and, though I do not expect to have received it yet, I did expect to get some customer support. I have yet to receive the support I have been looking for. Attempts to contact Jandaman through e-mail, AIM, and through their 866 number have been futile. I want to be able to trust this merchant due to so many positive reviews, however, my experience thus far has been a negative one. My order does not even appear on the Jandaman.com website even though payment has been sent through paypal and I have an order number. This has been very worrying for me because all I have asked from Jandaman is for him to confirm he has received my payment and that my order will ship sometime soon. Hopefully this will all be cleared up but for now I am forced to warn other people away from Jandaman.com.

After numerous e-mails I have received a reply! All is well and my item has been shipped. I eagerly await for its arrival.

-Edit-
INCREDIBLE! I have just been made a believer. Communication was terrible, however, I woke up today and had the item I ordered in my hands already. Turn around to receive? 2 days! Ordered on Wednesday and received on Friday. Awesome.

This review was modified by P3NGU1N on July 18 2008 07:13:17 PM

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