3/5

posted Jan-02-2010
I ordered a LvL 1 Gamer on Dec.11th, 2009. Lan Labs would not respond to email, phone calls or their live chat server (I called the live chat service company and they said Lan Labs didn't use the service anymore :/) Take it off your site then!
I finally got a response about a month later, Jan. 8th 2010. They apologized and said my computer was shipping very soon. My computer came well packaged, safe and in tact. It runs great, I like it a lot. Good value for the money. I've upgraded the graphics card because a 4650 is not a gaming card. Love the computer; highly annoyed with their craptastic response time to contact. I swear it was like they didn't even exist for that month I couldn't get in contact with them.
It's over now and I don't hold much ire towards them. May even use them again, but I'll be calling first to make sure they actually exist next time :).
Update - Dec. 29th, 2010: Still using this computer. Still enjoying it. Upgraded the dual-core that came with it to a AMD Phenom II x4 970 BE @3.5GHz. The motherboard recognized it immediately (I had flashed the BIOS to the most recent version in preparation-- I'd never flashed BIOS before, but the utility from the motherboard's website made it really easy; didn't even need a floppy drive). I've upgraded the 4650 to a 4870 1GB. It's great and should last me awhile longer. I'm still using the RAM and power supply that came with it. The RAM is great for games, and probably won't need upgrading for awhile. The PSU is a 550W ePower (never heard of it), but it seems to work just fine; it's still going strong and has handled my upgrades just fine.
I guess the point is that the motherboard, PSU and RAM are still relevant and functioning well a year later. Even though Lan Labs can sometimes disappear off the face of the Earth, they build good machines. For those looking at the Gamer LvL 1; get it, but upgrade that graphics card to a AMD 6850 or similar.
Note: My tech knowledge is higher than the Average Joe (I can install RAM, Video Cards, CPUs and update my BIOS); but I'm still below the level of being able to build my own system and I'm not an over-clocker.

This review was modified by
Oppity on December 29 2010 02:23:27 AM