1/5

posted Oct-09-2009

SCAM FRAUD SCAM FRAUD SCAM FRAUD SCAM FRAUD

VICTORY! My eventual credit claim success in getting my bank to credit my account was due to having:
1. Copies of their webpages and invoice.
2. Photos of my cell phone history showing time and duration of calls to 86th St numbers.
3. Detailed email request for a return specifying every transgression and misrepresentation as the cause, with the timestamp proving it to be within 72 hrs of merchandise receipt.
4. Photos of the GPS box as received, looking worn and well travelled.

Above all - READ THE RETURN POLICY buried in the customer service page. You must file a request within 72 hours (3 days) of receiving merchandise for a payment refund. Beyond that to 21 days and it's just a credit and only after they take out an exhorbitant restocking fee.

I won't repeat the same sordid details from other victims of this scam, but after ordering a $259 GPS and then agreeing over the confimation call to overpriced accessories that were needed for the GPS to operate properly (outright lies), pushing the total to $465 I eventually received, after waiting on the 'backorder', what looked like a less than new box with everything literally thrown in, including a cheap 'Made in China' SD card that was said to be dedicated to the GPS and listed for $199 that 'only' cost me $99. What a line of BS! Tried to call for a return, spent forever on hold, made several futile calls, finally sent 86th St an email to document my request and took a screen capture of the email with the CNN stock market window to timestamp it. REMEMBER- 72 HRS! Contacted Garmin and found out the GPS was shipped in Novemeber 2007 and was already registered to someone! To rebut my claim to my bank 86th St totally fabricated screen captures of my supposed order and a different invoice. They even had the brazen audacity to deny that anyone helped me with my order, that everything was ordered over the website. After relentless communication with my bank it was the Garmin statement that the GPS was apparently older and used that was enough for my bank to credit my account. This whole affair took almost a full year! These spineless schiesters are totally without morals and I am absoutely amazed that they are still at it as blatantly as ever! Where is the law?! I would think that this is a slam dunk case.

If you are going to file a claim it's all about airtight documentation. Leave nothing out and cover you a** at every turn. For example: 86th St's new invoice showed the SD card at $25. I asked my bank, "If I were to have ordered the SD card through their website, as they say, tell me where I might have seen it, because no such $25 SD card can be found ANYWHERE on their site." 86th St morons got caught in their own lies. And, of course, I included reference to this site and the 30+ webpages of complaints.

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