1/5

posted Jan-25-2012

one of the Worst decision of my life buying a HP laptop.
Just when the warranty period is over the laptop starts acting up.
The initial value at which I brought the laptop was $800. Then the battery died so had to buy a new one for couple $100. then the graphic card started acting, the display was all screwed. So, called HP customer service, located in some remote area, where the could not understand simple English so the agent I was talking to hung up on me. Then tried again, this time the agent talked and said that I would need to buy new warranty for , $350.
I searched the price of the laptop now, its $350. wow!!!
This is so stupid and outrageous. I asked him shouldn't the warranty on the laptop decrease now and he says if you want it then only I can help you or else its wastage of time. The worst customer service ever.
And so I purchased a Dell laptop has been working perfect no problem atall. So I brought another refurbished Dell laptop works great and way better than the HP. And as a computer student I use laptop a lot, but carefully.

So my suggestion to anyone who wants to buy a laptop is even if you have to pay more buy any other Laptop except HP.

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