1/5
posted Sep-11-2007
This merchant is a known scam operation that exploits online shoppers in multiple ways and their tactics have been around for many years now. They tried to bait and switch me when all I was wanting to purchase was a Camera Lens listed on their site: Expocameras.com (they also have many other names and sites to deceive people) for $799. A day or so after the order, I was contacted by a man named “Steve” who was ready to confirm my order. Steve was pressuring me over the phone to purchase a new camera and which we talked about prices and packaging, but I turned his offer down several times. “Steve” said he would put a discount on the lens I bought a new HD Camera. Although the model and package he was pressuring me to buy was too expensive for me, I settled for a $2199 package deal with a “rebate” he could redeem. I authorized him to use my card for what I was told that charge.
After that, “Steve” called back and said it was going to be $236 extra for shipping and insurance. The website listed “free shipping”. When I inquired as to why I had to pay for shipping, I was told it was because I did a special deal with the package and the camera lens. He was quick to hang up before I asked to get an invoice. That was a red flag right there.
Immediately I called back and asked to speak with a sales representative, I was transferred to someone named “Daniel” who sounded an awful a lot like “Steve”. Infact, you could swear it was the same person that answers the call and transfers you. I told “Daniel” that I recently made an order with them and I would like to check the status and possibly make changes to my order. He said the only way he would send me an invoice is if I upgraded to a more expensive package and that he could expedite my order with free shipping. I declined and politely asked for my Tracking Number or at least an Invoice. Daniel got pushy with me and eventually hung up.
Doing internet research, I found many accounts of these merchants scamming would-be online shoppers and that they operate out of the New York and New Jersey area. I found out that the Attorney General of New Jersey is pursuing an investigation with the fraudulent company.
I called back several times to cancel my order completely in which I was hung up on or transferred for 20-30 minutes. After that period the machine just hangs up on the customer. In the meantime, I made several emails to request an invoice. I made a final call on Thursday, August 29th to attempt to cancel my order in which a man named “Peter” answered the phone (who also sounded like Daniel and Steve also) and I threatened to contact the Attorney General of New Jersey if he did not cancel my order. “Peter” insulted me by calling me an idiot and that the Attorney General couldn’t do anything because he was legit. And I was once again hung up on.
I will be declining any packages that this company will attempt to ship or has already shipped. They have not yet provided me with a tracking number.
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![Share](javascript:share_rating({"review_body":"This merchant is a known scam operation that exploits online shoppers in multiple ways and their tactics have been around for many years now. They tried to bait and switch me when all I was wanting to purchase was a Camera Lens listed on their site: Expocameras.com (they also have many other names and sites to deceive people) for $799. A day or so after the order, I was contacted by a man named \u201cSteve\u201d who was ready to confirm my order. Steve was pressuring me over the phone to purchase a new camera and which we talked about prices and packaging, but I turned his offer down several times. \u201cSteve\u201d said he would put a discount on the lens I bought a new HD Camera. Although the model and package he was pressuring me to buy was too expensive for me, I settled for a $2199 package deal with a \u201crebate\u201d he could redeem. I authorized him to use my card for what I was told that charge. <br>After that, \u201cSteve\u201d called back and said it was going to be $236 extra for shipping and insurance. The website listed \u201cfree shipping\u201d. When I inquired as to why I had to pay for shipping, I was told it was because I did a special deal with the package and the camera lens. He was quick to hang up before I asked to get an invoice. That was a red flag right there. <br>\tImmediately I called back and asked to speak with a sales representative, I was transferred to someone named \u201cDaniel\u201d who sounded an awful a lot like \u201cSteve\u201d. Infact, you could swear it was the same person that answers the call and transfers you. I told \u201cDaniel\u201d that I recently made an order with them and I would like to check the status and possibly make changes to my order. He said the only way he would send me an invoice is if I upgraded to a more expensive package and that he could expedite my order with free shipping. I declined and politely asked for my Tracking Number or at least an Invoice. Daniel got pushy with me and eventually hung up. <br>\tDoing internet research, I found many accounts of these merchants scamming would-be online shoppers and that they operate out of the New York and New Jersey area. I found out that the Attorney General of New Jersey is pursuing an investigation with the fraudulent company. <br>\tI called back several times to cancel my order completely in which I was hung up on or transferred for 20-30 minutes. After that period the machine just hangs up on the customer. In the meantime, I made several emails to request an invoice. I made a final call on Thursday, August 29th to attempt to cancel my order in which a man named \u201cPeter\u201d answered the phone (who also sounded like Daniel and Steve also) and I threatened to contact the Attorney General of New Jersey if he did not cancel my order. \u201cPeter\u201d insulted me by calling me an idiot and that the Attorney General couldn\u2019t do anything because he was legit. And I was once again hung up on. <br>\tI will be declining any packages that this company will attempt to ship or has already shipped. They have not yet provided me with a tracking number. ","link":"http:\/\/www.resellerratings.com\/store\/ExpoCameras\/comment\/334274#comment334274","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ExpoCameras.jpg","store_name":"ExpoCameras","username":"Necrotorus","rating":"1"}, "single");){kind=link}