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All Customer Reviews (1)

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Best Buy

1/5

posted Apr-05-2012

FRUSTRATION ABOUNDS....DO NOT EXPECT ANY FORM OF SERVICE FROM THIS COMPANY!!! FAIL

I tried contacting the La Quinta Calif BB TV/ Audio dept via phone...

try #1). Transferred from operater to dept.- no answer, hung up after 7 min
try #2). Store does not answer - hangs up after 30 rings
try #3). Transferred to department - guy answers and says he thought they have what I'm looking for, will check price and be right back. Yep, he never comes back and I hang up after 11 minutes.
try #4). Store operated answers, transfers to dept but it goes immediately to a dial tone.
try #5). I'm fuming mad and blood pressure is now boiling. I ask for a manager which I am put on hold for. Yep, no manager answers after 8 min on hold. I hang up - NEVER AGAIN WILL I PATRONIZE BEST BUY, lesson learned. Sorry Best Buy, you've earned this pathetic rating and I see I'm not alone.

Amazon Marketplace, here I come!