1/5

posted Apr-04-2012
I would not order from BuyRiteAppliances.com again. I had shopped around for the lowest price on the dishwasher I wanted, and BuyRiteAppliances was the lowest. I placed my order on 2/17/12 and received a confirmation email immediately afterward. The next day, I received an email with the following:
"Your order # 102390 status is: Canceled.
This item is currently out of stock and has been by the manufacturer , your order has been canceled, nothing has been charged to your account. Sorry for the inconvenience Thank you,"
At first, I was frustrated that it was out of stock - Why list it on your website as avaiable then? And why not call me and see if I want to wait for it to come back in stock? But then it got weirder. Later on the 18th (day after purchasing), I decided to go back to the BuyRiteAppliances website and see if the dishwasher was still listed as in-stock (I was curious if they had just run out, or if it had been out of stock the whole time and they still listed it as available on the site). Well, the item was still listed as available, BUT the price was jacked up about $50! It gave me an option to reorder the item, but of course, now the price was $50 more than it was the previous day! So all I could think was that BuyRiteAppliances realized the price they sold it to me at was too low, and told me it was out of stock, then raised the price so they wouldn't lose money on the deal. What the heck? Admittedly, I didn't try to contact them and reorder -- maybe they would have given it to me at the lower price if I'd been a big enough pain about it. I just didn't havethe energy, nor did I feel comfortable with the service BuyRiteAppliances would provide. I decided to pay a slightly higher price and get it from someplace else that I felt confident in. Will not try BuyRiteAppliances again.