1/5

posted Oct-25-2011

While they shipped a few days after my order, they require a person to wait for the delivery to sign for the item. Spytown will not allow the customer to sign a release so the item can be left by the driver, nor will they allow the customer to pick up at a FEDEX location. When I asked for them to contact FEDEX to allow me to sign for the item at a FEDEX location - they refused, citing their policy.

They also claimed that the delivery was refused, and that someone had to be home to refuse the delivery. Not true.

It appears that their business model is to make their profit on restocking items they have never delivered to customers.

Unless you can spend all day waiting for a delivery to meet their requirements - don't use these guys. The only reason I did was that they popped up when I searched for an item on Amazon - they don't now.

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