5/5

posted Sep-12-2002

I recently ordered an ATI Radeon 8500LE video card, and an OEM copy of Windows XP Home from cnetpc, since they had the best price for both that I was able to find online. I especially liked the idea that instead of insisting you buy a piece of hardware from them with Windows, they give you a free (inexpensive) mouse.
There was some confusion when I received an e-mail saying my order had shipped the day after, then another saying it really hadn't. When I called them concerning this, I was told that the WinXPhome was out of stock, but they expected a shipment that day. My shipment actually shipped 3 days after I ordered (not bad for them not having the windows in stock).

The only complaint I have is that it would have been nice if I had received an e-mail telling me about this shipping delay, but at least I had an 800 number to call and find out.

Also, if you're in any sort of a hurry, upgrade from the standard shipping, since FedEx super-saver shipping means that FedEx will take the entire 5 days to deliver your package!

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Mar-23-2003

I did a search on pricewatch for Vantec Stealth 80mm case fans, and saw that PC Pitstop had about the best price advertised. When I checked their website, tho, I found their price to be higher, so e-mailed them about the discrepancy, and asked if they'd pricematch their pricewatch ad.

I received a nice e-mail from Paul, who said they'd honor the price, and refund my c/c the difference, so placed the order.

After 5 days, I still hadn't received any confirmation of my order being sent, so e-mailed them, asking about it.

Paul responded again, and said they were temporarily out, but expected some in, in about 2 days. He also added that he would upgrade my shipping from Fedex ground to Fedex 2 day, at their cost. :)

It's customer service like this that will cause me to go back to PC Pitstop and shop again. No hassles, no blowing me off, just quick answers, and friendly customer service!

They're also supposed to be implementing a new shopping cart program that will allow shoppers to track future orders.

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Mar-23-2003

Nice prices, fast shipping, great communications!!

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Mar-23-2003

Fast shipping, great prices, absolutely no problems!

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Mar-23-2003

Placed my order at 2:54pm, and received an e-mail saying my order had shipped, at 4:13pm the same day!!

WOW!!!

What's really amazing is that the items I ordered were advertised on a "good deals" website, by another user, so I know their packing/shipping crew must have been busy!! :)

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Mar-23-2003

I've used these guys multiple times, and have never been disappointed! I especially like the fact that you can get a discount on every order you get, just by being a customer there!! :)

Definitely, they're included in my bookmarked sites.

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Mar-30-2004

My second order from pcrightnow, and both have been extremely satisfactory in every way.

E-mail notification of every portion of your order is outstanding (order verification, items shipped, tracking info, tracking update, and finally items delivered), and Bill had DHL delivery to me 2 days after I ordered (on a Sunday, no less), from FL to TX. Great!!

Keep up with this kind of service, and PCRightNow will soon be one of my favorite online retailers!!

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Aug-15-2004

Like some others, I ordered 2 of the video cards they had for sale. They shipped within 1 day, and arrived quickly and well packaged.

I haven't had a chance to test the video card, but found out that Woot had had some people that had bad ones, and offered a full refund, a $15 credit back to all customers that didn't take the refund, and made certain that the manufacturer would honor the 1 year warrantee on the cards.

I challenge anyone to find another online retailer that would bend over backwards to make certain that every customer was satisfied on a deal that went wrong for a few people. Especially when they state on their site that they don't (normally) do refunds!!

To me, my impression of this company is embodied by their name.....WOOT!! :)

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Sep-09-2005

They had the best price, shipped, that I was able to find for "carbon fiber" look vinyl laminate, so I decided to take a chance.
What a pleasant surprise! The material was better quality than I had expected, was shipped quickly, and over-protected in a shipping container that was much larger than they might have tried to get away with.
I can definitely recommend these guys off of this one order, and will definitely remember them the next time I'm in the market for this sort of item.

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Dec-10-2005

As always, Newegg delivers, on time and at the best possible price! :)
I've heard a lot of complaints about their new UPS shipping, but I'm a fan of it. While Fedex used to take 5 days to ship from CA to TX, UPS is doing it in 3. So what's to complain about? If you know you're not going to be home, you CAN call UPS, and request they hold it at their facility for pickup, or even put your work address as an alternate address with your CC company, then have it delivered there.
Newegg is consistant, like so few other online retailers, and has never given me reason to mistrust or dislike them. Keep it up guys!

comment on review | report?

Is this review?… Helpful Cool (1) Share

5/5

posted Oct-28-2006

Smooth sailing, so far! Ordered a pair of replacement inkjet cartridges for my Lexmark printer, but haven't had to replace the old ones yet, so no idea if I'll have any problems with these or not (some OEM's are better than others, ya know?).
I'm sure, though, that if I do run into any problems, that Meritline will do me right. We'll see!

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Dec-20-2006

Ordered 12/18, received 12/20! Especially at this time of year, I consider that outstanding!!
Every order from every online retailer should be just like this!!

comment on review | report?

Is this review?… Helpful Cool Share

5/5

posted Oct-20-2010

It has always been a pleasure to shop online with Mwave! I ordered a 4GB set of DDR2 ram (2 x 2GB) on the 13th, got my order on the 19th, with a weekend in between. Fantastic!

Other online stores won't always stand by their prices, have slow shipping, or lame excuses why they can't do what it takes to keep you as a customer. I have NEVER had a problem with Mwave, and will continue to shop with them for as long as they remember the cardinal rule....it's the customers that make the store, not the other way around!

comment on review | report?

Is this review?… Helpful Cool Share

4/5

posted Aug-15-2004

I've done some small orders through this retailer, and decided to take the plunge on a larger order when a friend wanted a system built inexpensively.

I found an XP2000 barebones on sale for a good price, and ordered on 7/26/04. It was shipped on 7/27, and arrived at my door (in TX) on 7/30. Great!!

Of course, for this price, I didn't expect great components, but was surprised that for the most part, I got better than what I had paid for. The only problem I ran into was how to install front fans on a case where it's nearly impossible to remove the front bezel! Oh well....not a big deal, as I just used another case I had available, and will figure out this one at another time.

Good prices, great shipping time, with exceptional e-mail contact from Bill. Exactly what I'd expect from an online retailer! :)

comment on review | report?

Is this review?… Helpful Cool Share

1/5

posted Sep-02-2002

Ordered a Samsung Dynaflat 19" monitor (955DF) on a special "no shipping" day they had offered. My credit card was charged immediately, and I hoped to get my new monitor (for a great price!) quickly.
A week goes by, and no shipping confirmation information on their website. A day later (8 days after ordering), I receive an e-mail from them saying that they were unable to ship my monitor in a "timely manner", and that they've cancelled my order!
I replied back to them, via e-mail, and told them that was unacceptable, and they should ship my monitor. No response. Tried calling them, just got some stupid answering machine, left a message, no call back.
Checked their website, and it showed that they had 1982 of that monitor in stock.....yet they couldn't ship ONE to me in a timely manner!!

I think this is more of a case of "we were going to lose our pants on this free shipping". I will never buy from them again, and would advise no one else do so either!!

comment on review | report?

Is this review?… Helpful Cool Share