5/5

posted Mar-30-2011

GREAT CUSTOMER SERVICE, quality products, fast shipping what eles can be said. Any returns that I have had have always been taken care of right away. I never paid to return a product. Electronics you may get a bad one once in awhile. Any question I have had has always been answered. I have checked some the competition but always come back to TD. The only reason I would shop anywherelse is if TD does not sell it.

This review was modified by MDW151 on April 03 2011 02:00:13 AM

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5/5

posted Sep-14-2011

I have never had ANY problems with Monoprice. Great pricing and good quality products. Shipping times are reasonable con-sidering the distance. The website is clear and easy to navigate from shopping to checkout. I found Monoprice thru the CNet reviews website. Everything I have gotten has worked and I never have had to use customer service to resolve an issue.

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5/5

posted Nov-15-2011

I had to return a microwave that I purchashed in August and was given a NO HASSLE refund. I went and checked other local merchants and returned to Home Depot and bought a different model because of the REAL CUSTOMER SERVICE at the Peoria IL store.

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5/5

posted May-13-2012

Very good. All products fit my application. One part was backordered but I was notified by e-mail . I called and ordered a different brand. All in all a good experience .

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5/5

posted Feb-07-2013

Star Tech has one of the best CUSTOMER SERVICE departments online. Calls are answered and the replacement service is fast. Any electrical product can fail. With the service they give and the quality of products I will continue to purchase Star Tech products in the future.

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1/5

posted Mar-30-2011

I will NEVER use this site again. I had to threaten to call my credit card company to stop payment. This was for a 12.99 credit for an item they backordered. I became wary of this company when I could not contact customer service by phone. I tried for 2 days. Only e-mail got thru. The RIP-OFF policy of no guarantee if we do not check a product before shipping for a fee is beyond words. The first order I made was great. The second one a joke. The third will NEVER HAPPEN. Just wanted to say BUYER BEWARE.

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1/5

posted Nov-15-2011

I cannot understand how a company with quality products can have such lousy customer support. I tried to buy a 200mm fan online and went thru the registration and never got a confirmation key. Kept saying it was sent. NOT I tried to e-mail customer support and never received an answer. 4 times. I had a question for tech supoort and it was answered within 24 hours. I promised them fair reviews on their products and would let people know about their LOUSY customer support. I will NEVER try to buy from their online store again. Corsair has many good products but NO customer support. If I cannot find one of their products at another reputable online retailer such as SYSTEMAX I will use another brand.

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1/5

posted Feb-28-2013

I have never dealt with as SORRY a company as Comcast. I went to their store and picked up the package for self installation and was told my home connection was active. It was NOT. They wanted to charge 30.00 to reconnect what SHOULD have been there.
I told them when I returned their used junk I would NOT pay for their error. A manager was standing by the side and NEVER offered any help. The store is in Peoria IL. A leopard does not change its spots comcast/ xfinity. I learned a valuable lesson do NOT try to deal with these ignorant vultures

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