1/5

posted Nov-19-2008

Was promised merchandise was in stock and we would receive it in 7-10 days. My credit card was immediately charged - on the charge it was from "Camera Wiz" not Techondigital. We never received an email acknowledgement of order. I emailed customer service a few days later to check status - no response. We called on 11/2 and they said the camcorder shipped. We called on 11/7 and they would not speak to us - hung up when we asked about order. Another week or so went by and we called and they said they couldn't get the camcorder - NO credit was issued on my charge card. I called again today 11/19 and as soon as I inquired about a refund they put me on hold and would not pick up the phone again. I'm disputing the charge for item not recieved with my credit card company and will never do business again here - NO customer service whatsoever and were very rude on phone.

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