5/5

posted Jan-04-2007
First of all Newegg rocks! I have always had great service here. Orders arrive in 3 days or less!
I recently ordered Microsoft Digital Media Pro BX1-00005 keyboard, and somehow it mistakenly was canceled and put on backorder. And I had to reorder the next day. Needless to say the package arrived this time short of Newegg standards. So I contacted Newegg regarding this and they were very fast to reply and were very sorry for the inconvenience. I was told I would receive #XX off my next order with Newegg!
I was very impressed with the timely and great response to my inconvenience. I will always shop at Newegg and I recommend you do as well!
Lsdmeasap
*NEW*
I ordered some cathodes, that shorted out, needless to say Newegg was quick to ship me out a replacement free of charge(since the only cost $5 to begin with). Very Great Customer Support!
A few days later, much to my surprise A free T-Shirt and Newegg ball cap arrived on my door also, thanks to the Customer Support department!!!
Dont think twice, this store is the best online place to shop hands down!
*NEW* 12/02/07
I recently Bought a Graphics card from Newegg, and for the second time this year had to return the card because it was not the Item shown in the image preview(Not totally their fault). Anyhow To make my RMA thoughts even worse, I was broke. Emailed Support and within a email or 2 I had my refund in my paypal...BEFORE I had even returned the card to them, and they sent me a free return shipping label as well! You WILL NOT find service like this ANYWHERE!
If you have second thoughts about Newegg, How did that happen? They Absolutely Are the ONLY place I look for Quality Products knowing if there is a issue it will quickly and easily be resolved!!!

This review was modified by
Lsdmeasap on December 01 2007 09:13:06 PM